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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Dental Insurance
Employee assistance program
Health Insurance
Disability insurance
Paid Time Off
AD&D insurance
401(k)
Vision Insurance
Job Description
Join our dynamic hospitality team as a Front Desk Agent, where you will be the primary point of contact for guests, ensuring a welcoming and seamless experience from check-in to check-out. Our company is a well-regarded hotel that prides itself on delivering exceptional guest service and maintaining a warm, inviting atmosphere. As the face of the hotel, you will embody the spirit of hospitality, creating memorable interactions that guests will cherish throughout their stay and beyond.
In this crucial role, you will master the art of guest relations by greeting visitors warmly, managing reservations efficiently, and resolving any issu... Show More
In this crucial role, you will master the art of guest relations by greeting visitors warmly, managing reservations efficiently, and resolving any issu... Show More
Job Requirements
- High school diploma or equivalent
- Experience in hotel or related field preferred
- Familiarity with hotel management software and Microsoft Office suite
- Excellent communication skills
- Ability to multitask and work under pressure
- Strong problem-solving abilities
- Friendly and professional demeanor
Job Qualifications
- High school diploma or equivalent
- Prior experience in a hotel or hospitality setting preferred
- Proficient with hotel management software
- Strong communication and interpersonal skills
- Ability to multitask and manage time effectively
- Problem-solving skills and quick decision making
- Basic knowledge of Microsoft Office suite
Job Duties
- Greet guests warmly and assist with check-in and check-out procedures
- Manage reservations and update guest information accurately
- Respond promptly to guest inquiries and requests
- Coordinate with housekeeping and maintenance for guest needs
- Handle financial transactions including billing and payments
- Resolve guest complaints efficiently and professionally
- Maintain organized and accurate front desk records
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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