Hilton Baton Rouge - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $15.00
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Work Schedule

Standard Hours
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Benefits

Daily Pay
Medical insurance
Dental Insurance
vision coverage
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Join our vibrant hospitality team as a Front Desk Agent, where you are the heart and soul of the guest experience. We are a well-established hotel dedicated to providing exceptional, seamless service that ensures every guest feels welcomed, valued, and cared for from the moment they step through our doors. Our commitment to excellence and warm hospitality makes us a preferred choice for travelers seeking comfort, convenience, and attentive service during their stay.

As a Front Desk Agent, you are the ultimate guest experience guru responsible for creating first and lasting impressions. You will master the art of warm welcom... Show More

Job Requirements

  • High school diploma or equivalent
  • prior experience in hotel or customer service roles preferred
  • knowledge of hotel booking and management systems
  • strong communication skills
  • multitasking abilities
  • problem-solving skills
  • basic computer proficiency

Job Qualifications

  • High school diploma or equivalent
  • experience in a hotel or related field preferred
  • familiarity with hotel management software
  • proficiency in Microsoft Office suite
  • excellent communication and interpersonal skills
  • ability to multitask and work under pressure
  • problem-solving abilities

Job Duties

  • Greet guests warmly and provide exceptional customer service
  • manage check-in and check-out processes efficiently
  • handle guest inquiries and requests promptly
  • coordinate with housekeeping and other departments to ensure smooth operations
  • manage reservations and maintain accurate records
  • resolve guest complaints with calm and professionalism
  • perform administrative tasks including cash handling and use of hotel management software

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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