Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
On-call
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
overtime pay
Job Description
The hiring institution is a dynamic hotel property managed under the Aimbridge Hospitality brand, a global leader in the hospitality industry known for its commitment to exceptional guest experiences and operational excellence. Aimbridge Hospitality operates a diverse portfolio of hotels, providing comprehensive hotel management services with a focus on integrated technology systems, guest satisfaction, and quality service. The organization emphasizes a culture that promotes innovation, teamwork, and professional growth. The Banquets Manager role is a crucial position within the Food and Beverage department of this hotel operation, embedded in a fast-paced and guest-oriented environment. This role demands a high level... Show More
Job Requirements
- High school diploma or equivalent
- minimum 2 years of progressive hotel or related field experience
- supervisory experience
- proficiency in Windows operating systems
- strong communication skills
- ability to make quick and accurate decisions
- ability to handle high pressure and stressful situations
- maintain composure under pressure
- effective problem solving
- ability to assimilate and adapt complex information
- strong listening and interpersonal skills
- financial literacy and basic math skills
Job Qualifications
- High school diploma or equivalent
- at least 2 years of progressive experience in a hotel or related field
- supervisory experience
- proficiency in Windows operating systems
- effective communication skills
- decision-making abilities
- ability to work under pressure
- composure and objectivity
- problem-solving skills
- ability to assimilate and adapt complex information
- effective listening and understanding skills
- financial literacy and basic arithmetic
Job Duties
- Approach all encounters with guests and employees in a friendly, service oriented manner
- maintain regular attendance in compliance with Aimbridge Hospitality standards
- maintain high standards of personal appearance and grooming including proper uniform and name tag
- comply with Aimbridge Hospitality standards and regulations for safe and efficient hotel operations
- comply with certification requirements including Food Handlers, Alcohol Awareness, CPR & First Aid
- prepare schedules and wage progress reports for all Banquet employees
- prepare payroll and tip distribution for the Banquet department
- assist as necessary in setup, service and breakdown of banquet functions
- coordinate all banquet related food and beverage requirements with appropriate departments
- keep kitchen informed of accurate counts for plating
- recruit, hire, train and evaluate Banquet personnel with Food & Beverage Manager assistance
- review menu/service with Catering Manager and Food Production Manager/Assistant
- maintain up to date details on banquet functions and communicate to supervisors
- train captains/hourly employees to maintain service standards and guest service scores
- respond to guests' requests as needed
- prepare banquet checks, obtain guest signatures and inform client of payment procedures
- notify Banquets Director and/or F&B Manager of materials and equipment needs
- requisition liquor for banquet bars
- ensure safety, sanitation, and cleanliness of service areas
- implement loss prevention programs among service employees
- attend weekly Food & Beverage Meeting for cross-department communication
- participate in required Manager on Duty coverage as scheduled
- conduct menu classes for staff development
- attend daily Banquet Event Order meeting
- promote open communication with managers, employees and departments
- conduct pre-meal meetings for functions
- control and audit beverages
- review banquet staff hours for payroll
- supervise banquet captains/supervisors and observe hourly service personnel performance
- assist Banquets Director and Catering Manager with promotions or changes
- maintain control and maintenance of service equipment
- cross train in other Food & Beverage outlets
- assist audio/visual company as needed
- be familiar with P.O.S. system operations
- correct hazards and notify management
- submit supply orders and maintain inventory
- handle Lost and Found items per standards
- perform other duties as assigned by Banquets Director or General Manager
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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