Job Overview
Employment Type
Full-time
Benefits
Daily Pay
Medical insurance
Dental Insurance
vision coverage
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Aimbridge Hospitality is a prominent global leader in the hotel management industry, known for its commitment to delivering exceptional hospitality experiences through its diverse portfolio of properties. The company distinguishes itself by emphasizing operational excellence, guest satisfaction, and innovative management practices across a wide range of hotel brands and locations. Aimbridge Hospitality invests heavily in employee development, fostering a dynamic workplace culture that promotes teamwork, growth, and professional achievement. The organization is recognized not only for managing top-tier hotels but also for maintaining high standards of safety, cleanliness, and service quality. Joining Aimbridge Hospitality means being part of a forward-thinking... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 2 years of relevant hotel or banquet experience
- Supervisory experience
- Proficiency with Windows operating systems
- Strong communication skills
- Ability to work well under pressure
- Problem-solving skills
- Ability to handle financial information
- Ability to maintain composure during stressful situations
Job Qualifications
- High school diploma or equivalent
- At least 2 years of progressive experience in a hotel or related field
- Supervisory experience required
- Proficiency in Windows operating systems
- Ability to convey information and ideas clearly
- Ability to evaluate and select among alternative courses of action quickly and accurately
- Ability to work well in stressful high pressure situations
- Ability to maintain composure and objectivity under pressure
- Effective problem handling skills including anticipating preventing identifying and solving problems
- Ability to assimilate complex information and data from disparate sources and adjust to meet specific needs
- Effective listening and communication skills with coworkers and guests
- Ability to work with and understand financial information and basic arithmetic functions
Job Duties
- Approach all encounters with guests and employees in a friendly service oriented manner
- Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling
- Maintain high standards of personal appearance and grooming including wearing the proper uniform and name tag
- Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations
- Comply with certification requirements including Food Handlers Alcohol Awareness CPR and First Aid
- Prepare schedules and wage progress reports for all banquet employees
- Prepare payroll and tip distribution for the Banquet department
- Assist in the setup service and breakdown of banquet functions
- Coordinate all banquet related food and beverage requirements with appropriate departments
- Keep kitchen informed of accurate counts for plating
- Recruit hire train and evaluate all Banquet personnel with assistance of Food and Beverage Manager
- Review menu service with Catering Manager and Food Production Manager
- Maintain up to date details on banquet functions and communicate to supervisors
- Provide ongoing training of captains and hourly employees to maintain standards of service and guest service scores
- Respond to guests requests as needed
- Prepare banquet checks obtain guest signatures and inform client of payment procedures
- Notify Banquets Director or F B Manager of materials and equipment that require ordering or replacement
- Requisition liquor etc for banquet bars
- Ensure safety sanitation and cleanliness of service areas
- Oversee loss prevention programs among service employees
- Attend Weekly Food and Beverage Meeting to ensure proper communication between departments
- Participate in required M O D coverage as scheduled
- Conduct menu classes as necessary to develop staff
- Attend daily BEO meetings
- Maintain professional working relationships and promote open communication with managers employees and other departments
- Ensure that pre-meal meetings are conducted for all functions
- Control and audit alcoholic and non-alcoholic beverages
- Review Banquet Staff hours worked for payroll compilation and submit to accounting on time
- Supervise Banquet Captains supervisors and observe performance of hourly service personnel
- Assist Banquets Director and Catering Manager with special promotions or changes
- Control and maintain all service equipment and write service requests as necessary
- Cross train as necessary as a manager or supervisor in other F B Outlets
- Assist audio visual company as necessary
- Be familiar with operation of P O S system
- Correct hazards and notify General Manager or Banquets Director
- Submit order of all supplies to General Manager or Banquets Director for approval and maintain inventory levels
- Handle items for Lost and Found according to standards
- Perform other duties as requested by Banquets Director or General Manager
- Handle cash prepare and deposit cash drops secure and balance bank
- Interact and occasionally have unsupervised contact with guests and colleagues
- Access and control sensitive areas in hotel including Master Keys guestrooms Storage Liquor Room and secured file cabinets
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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