Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $23.00
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
union protections
Employee assistance program
Career development opportunities
Job Description
Guardian Service Industries, established in 1918, is a prestigious 4th generation family-owned company specializing in janitorial, security, pest control, and engineering and operations staffing services. With a strong presence along the East Coast and New England, the company proudly serves over 1,000 clients across diverse sectors including commercial and government buildings, residential communities, schools, industrial facilities, transportation hubs, and retail outlets. Known for its commitment to integrity, excellence, and diversity, Guardian Service Industries operates with a deep legacy and a firm focus on quality service and client satisfaction. As a union site, the company offers structured employment with a pay... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in luxury or high-end residential concierge or front desk roles
- Ability to work in a unionized environment
- Successful completion of background check
- Strong judgment and problem-solving abilities
- Effective communication skills
- Ability to work flexible hours
Job Qualifications
- High end experience in luxury building front desk or concierge roles
- Strong interpersonal and communication skills
- Ability to use security and monitoring equipment
- Excellent customer service skills
- Detail oriented and able to manage multiple tasks efficiently
- Ability to maintain confidentiality and exercise discretion
- Familiarity with key management and package handling procedures
Job Duties
- Positively interact with residents, guests, and vendors while assisting with day-to-day requests and resolving complaints
- Communicate with building management and other staff to ensure smooth daily operations
- Log and keep track of both concierge and building keys for resident use or move-in/move-outs
- Maintain safety and security of the building, including monitoring security cameras, responding to emergencies and concerns promptly and efficiently, and exercising great judgement including escalating issues immediately
- Handle package deliveries, including logging and distributing, as well as external vendor deliveries
- Maintain accurate and complete shift logs ensuring proper handover for successful communication through shift changes
- Additional requirements are dependent on each building and location
- Upon hire, employees must successfully pass a background check
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Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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