GUARDIAN SECURITY SERVICES logo

High End Front Desk Concierge

Job Overview

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Compensation

Type:
Hourly
Rate:
Exact $23.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee assistance program
competitive pay

Job Description

Guardian Service Industries is a distinguished 4th generation family-owned corporation established in 1918, renowned for delivering comprehensive facility management services including janitorial, security, pest control, and engineering and operations staffing. Serving over 1,000 clients across the East Coast and New England, our clientele spans commercial and government buildings, residential communities, schools, industrial facilities, transportation hubs, and retail outlets. We pride ourselves on our commitment to integrity, excellence, and diversity, making us a respected leader in the industry for over a century. Our dedication extends to providing secure and exemplary service environments that foster community wellbeing and operational efficiency.
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Job Requirements

  • high school diploma or equivalent
  • union membership or eligibility
  • previous experience in luxury residential or commercial concierge services
  • ability to work flexible hours including weekends and holidays
  • successful completion of background check
  • strong interpersonal skills
  • ability to stand or sit for extended periods

Job Qualifications

  • high end concierge experience
  • excellent customer service skills
  • ability to handle emergencies calmly and efficiently
  • strong communication skills
  • experience with building security protocols
  • attention to detail
  • proficiency in logging and record keeping

Job Duties

  • positively interact with residents, guests, and vendors while assisting with day-to-day requests and resolving complaints
  • communicate with building management and other staff to ensure smooth daily operations
  • log and keep track of both concierge and building keys for resident use or move-in/move-outs
  • maintain safety and security of the building, including monitoring security cameras, responding to emergencies and concerns promptly and efficiently, and exercising great judgement including escalating issues immediately
  • handle package deliveries, including logging and distributing, as well as external vendor deliveries
  • maintain accurate and complete shift logs ensuring proper handover for successful communication through shift changes
  • additional requirements are dependent on each building and location
  • upon hire, employees must successfully pass a background check

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Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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