The Umstead Hotel & Spa logo

The Umstead Hotel & Spa

Herons PM Server Assistant

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $9.00 - $15.00
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Work Schedule

Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee Discounts
Training and development programs
flexible scheduling

Job Description

The Umstead Hotel and Spa, located in Cary, North Carolina, is a luxury hotel renowned for its exceptional service, elegant accommodations, and tranquil spa experiences. As a premier destination for travelers seeking relaxation and refined hospitality, The Umstead combines sophisticated ambiance with personalized guest care to offer an unforgettable stay. The hotel features beautifully appointed rooms, exquisite dining at its renowned restaurant Herons, and a range of amenities designed to cater to the needs of discerning guests. The Umstead prides itself on fostering a welcoming environment for both guests and employees, emphasizing teamwork, professionalism, and a passion for excellence in... Show More

Job Requirements

  • Must be able to work a flexible schedule
  • Must be a self-motivator and motivator of others
  • Ability to handle multiple tasks simultaneously
  • Physical ability to walk and stand for prolonged periods
  • Ability to lift up to 20 lbs regularly
  • Good vision and manual dexterity
  • Maintain a neat, clean, and well-groomed appearance
  • Comply with all hotel rules and regulations
  • Regular attendance is essential

Job Qualifications

  • High school diploma or equivalent
  • Minimum of 2 years experience in a similar server assistant or hospitality role
  • Knowledge of food preparation and service
  • Ability to speak, read, write, and understand English
  • Excellent multitasking skills
  • Ability to relate well to guests and management
  • Strong motivation and team spirit

Job Duties

  • Greet guests politely and professionally
  • Polish glasses, silverware, and plateware neatly and effectively
  • Pour water and wine for guests accurately
  • Buss and reset tables promptly
  • Run hot and cold food from the kitchen to tables
  • Assist in preparing espresso beverages and brewing coffee
  • Coordinate tasks with servers to ensure smooth dining service

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location