The Umstead Hotel & Spa logo

The Umstead Hotel & Spa

Herons Host PM

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $18.00
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Work Schedule

Weekend Shifts
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Benefits

401(k)
401(k) matching
Employee assistance program
Paid Time Off

Job Description

The Umstead Hotel and Spa, located in Cary, North Carolina, is a renowned luxury hotel known for its commitment to exceptional guest experiences and high standards of service. This esteemed establishment offers fine dining through its acclaimed restaurant, Herons, where a team of dedicated professionals work harmoniously to provide guests with a memorable culinary experience. The hotel prides itself on maintaining a sophisticated yet welcoming atmosphere that caters to both leisure travelers and business guests. As part of the larger hospitality group, The Umstead Hotel and Spa is dedicated to creating an environment that emphasizes quality, attention to detail, and... Show More

Job Requirements

  • High school education or equivalent
  • at least 1 year of relevant host or hospitality experience
  • ability to speak, read, write and understand English
  • willingness to work flexible evening shifts including weekends and holidays
  • physical ability to stand and walk for prolonged periods
  • ability to lift up to 20 lbs regularly
  • capable of bending, stooping, and stretching for cleaning tasks
  • maintain a neat and well-groomed appearance
  • ability to communicate clearly with guests and colleagues
  • capability to use OpenTable and Microsoft Word
  • commitment to safety and organized work practices

Job Qualifications

  • High school diploma or equivalent
  • minimum of 1 year experience in a similar host or hospitality role
  • knowledge of food preparation and wine
  • ability to communicate effectively in English both verbally and in writing
  • self-motivated and able to work independently and as part of a team
  • ability to multitask in a fast-paced environment
  • basic computer skills including OpenTable and Microsoft Word

Job Duties

  • Greet and interact with guests in a courteous and positive manner
  • manage reservations and communicate effectively with restaurant staff
  • assist with bussing tables and resetting dining areas
  • run food and beverage items to tables when necessary
  • maintain cleanliness and efficiency in the restaurant
  • remain composed and professional during busy or unexpected situations
  • help ensure guests have a satisfying dining experience

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.