Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Paid holidays
Job Description
The Santa Ana Star Casino Hotel is a premier entertainment and hospitality destination located in the heart of New Mexico. Operated by the Pueblo of Santa Ana, this establishment combines the excitement of gaming with the comfort of top-notch hotel accommodations and a wide range of dining and leisure facilities. The casino hotel is highly regarded for its commitment to customer service, community values, and maintaining a safe, enjoyable environment for guests and employees alike. As a key player in the regional hospitality and entertainment industry, the Santa Ana Star Casino Hotel offers a dynamic workplace for individuals seeking careers... Show More
Job Requirements
- high school diploma or GED required
- preference is given to qualified Santa Ana Tribal Members
- bi-lingual and multi-cultural experience helpful
- good interpersonal, guest service and communication skills required
- a smartphone capable of running company applications and communication systems is required
- all employees must proficiently use a smartphone for company applications, email, and text
- must be able to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission non-gaming license
- must be able to work various hours including weekends and holidays
- must present self in a well-groomed, professional appearance
- must be physically capable of lifting and moving up to 100 pounds frequently and occasionally more than 100 pounds
- must be able to work at a fast pace with accuracy
- must be able to handle stress effectively
- must be able to maneuver around the facility as needed to collect and distribute materials
- willingness to comply with safety precautions regarding equipment and chemical use
Job Qualifications
- high school diploma or GED
- bi-lingual and multi-cultural experience helpful
- good interpersonal, guest service and communication skills
- ability to proficiently use a smartphone for company applications, email, and text
- ability to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission non-gaming license
- detail oriented and organized individual with ability to multi-task
- ability to provide strong customer service
- ability to handle conflict situations
- must be able to work in a fast-paced environment
- ability to deal with stressful situations in a professional manner
- must be a team player
Job Duties
- special training will be required to learn proper procedures for cleaning all kitchen equipment
- deep cleaning of kitchen floors, walls, tables, and ceilings
- hood filter and hood range cleaning
- coordinate equipment disconnect and re-connect for deep cleaning of all kitchen equipment
- deep cleaning of all walk-in coolers and freezers
- responsible for simple maintenance of dishwashing machines and compartment sinks to ensure proper working order
- deep cleans ceiling tile of the Casino
- deep cleans and extracts Casino carpets throughout the property
- accurately completes projects such as deep cleaning of rooms and hallways, moving furniture fixtures and equipment
- accurately and flawlessly operates light and heavy hotel housekeeping equipment
- moves, distributes, and collects all hotel guest room furniture, fixture, and equipment to and from the designated warehouse and/or areas
- ensures all hotel equipment is used and maintained in accordance with established procedures
- completes maintenance work orders to be shared with supervisors and management
- accurately completes assigned daily paperwork
- advises management of repairs, or supply shortages in assigned areas and is accountable for cleanliness and overall condition of assigned area
- comply with established safety precautions when using equipment and supplies
- proper knowledge of cleaning chemicals and adhere to all MSDS safety procedures
- performs other duties as assigned
Job Qualifications
Experience
No experience required
Job Location
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