Job Overview
Employment Type
Full-time
Compensation
Type: 
Hourly
Rate: 
Exact $15.61
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
training programs
Flexible Schedule
Job Description
Seneca Gaming Corporation is a prominent entertainment company operating in the gaming industry, dedicated to delivering exceptional resort and casino experiences to its guests. The organization is renowned for its commitment to high standards, customer satisfaction, and maintaining a safe and enjoyable environment for patrons and staff alike. As part of the Seneca Nation of Indians, the corporation emphasizes diversity, equal opportunity employment, and adherence to regulatory compliance while fostering community growth and cultural respect. Seneca Gaming Corporation operates several casino and resort locations featuring gaming, dining, and entertainment options designed to meet the expectations of a diverse clientele.
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Job Requirements
- Must be 18 years of age or older
- High school diploma or its equivalency preferred
- Previous customer service experience preferred
- Must be familiar with proper use of all cleaning equipment and chemicals
- Knowledge of operation of cleaning machines such as buffers, burnishers, carpet cleaning and escalator machines
- Must have excellent communication skills
- Ability to write routine correspondence and speak effectively to the public, employees, and customers
- Physical ability to stand, walk, climb, stoop, kneel, crouch, and perform heavy lifting
- Must be approved for and maintain a valid non-gaming license
- Ability to read, write, speak, and understand English
- Must be able to respond to visual and aural cues
- Work nights, weekends, and holidays as required
- Employment contingent upon successful background check and drug screening
- Ability to work in a noisy environment where smoking is permitted
Job Qualifications
- Must be 18 years of age or older
- High school diploma or equivalency preferred
- Previous customer service experience preferred
- Familiarity with cleaning equipment and chemicals
- Experience operating cleaning machines such as buffers, burnishers, carpet cleaning and escalator machines
- Previous housekeeping experience a plus
- Excellent communication skills
- Ability to write routine correspondence and speak effectively to staff and customers
- Ability to interact well with customers and employees
- Ability to resolve conflicts diplomatically
Job Duties
- Maintain the cleanliness of the casino using various cleaning machines such as buffers, burnishers, carpet and escalator cleaning machines
- Carry out individual assignments and work collaboratively with a team
- Use cleaning chemicals safely and effectively
- Adhere to all company policies, including information security and acceptable use policies
- Provide exceptional customer service in a friendly and professional manner
- Meet attendance and training requirements including completion of required programs within nine months
- Attend necessary meetings and adapt to changing duties and schedules as required
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location

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