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Heart of House Lead CA

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Training and development opportunities
Team-oriented environment
Meal Allowances

Job Description

Buffalo Wild Wings is a leading American casual dining restaurant and sports bar franchise renowned for its wide variety of wing flavors and vibrant sports atmosphere. Founded in 1982, it has grown into a popular destination for sports fans and wing enthusiasts alike, offering a menu that features not only wings but also burgers, sandwiches, salads, and a range of appetizers. The restaurant is well-known for its commitment to quality food, excellent customer service, and a lively environment where guests can enjoy the latest sports events on numerous televisions throughout its locations. Buffalo Wild Wings operates across the United States... Show More

Job Requirements

  • minimum 16 years of age unless state minor laws supersede
  • ability to comply with sanitation and food safety regulations
  • physical ability to maintain high pace and intensity during shifts
  • reliable and dependable with punctuality and schedule adherence
  • ability to work as part of a team and communicate effectively
  • willingness to take direction and multitask during busy periods
  • ability to follow specific service time and quality standards

Job Qualifications

  • minimum 16 years of age unless state minor laws supersede
  • prior experience in restaurant or retail environment preferred
  • knowledge of proper sanitation and food safety procedures
  • excellent verbal communication and interpersonal skills
  • strong time management and organizational skills
  • ability to follow directions and execute team objectives
  • understanding of food specs, cook times, and plate presentation
  • familiarity with order management systems such as CSK, KDU, or ticketing systems

Job Duties

  • prep and portion food items according to shift needs and MOD instructions
  • ensure containers and portions follow FDIR and FIFO procedures
  • clean, sanitize, and store prep items after use
  • track all food waste accurately on waste sheet
  • prepare fried chips, wedges, and onion rings at chip station
  • maintain fryers and manage oil quality per company guidelines
  • keep chip station clean and sanitary
  • prepare grilled menu items at grill station following prep sheets
  • maintain grill and ensure product quality
  • keep grill station sanitized
  • clean, fill, and maintain sauce pumps and seasoning buckets at shake station
  • ensure hot wing holding drawers are operational and at correct temperatures
  • weigh wings to determine cooking times
  • prepare wraps, salads, flatbreads and maintain cold rail at southwest station
  • sanitize and stock workstations
  • coordinate between kitchen and front-of-house at expo station to ensure quality and timely food delivery
  • manage food presentation and quality assurance at expo station
  • clean and restock stations during shift changes following FIFO
  • replace soap and sanitizer buckets every four hours
  • empty trash and wash dishes
  • report any equipment malfunctions to MOD
  • follow LDIR and FIFO guidelines continuously
  • assist other stations as needed
  • skim, polish, filter, and dump fryers according to filtering schedule
  • perform additional duties assigned by supervisors

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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