Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.50 - $18.75
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k) Plan
Paid Time Off
Job Description
Premise Health is a healthcare organization committed to helping people get, stay, and be well. The company operates health centers that provide top-tier medical services while emphasizing a patient-centered approach. At Premise Health, the mission is to deliver amazing healthcare that fosters overall well-being and health for clients and their employees. With a focus on quality care, inclusivity, and respect for diversity, Premise Health continuously strives to create an environment where healthcare experience is exceptional and supportive for every patient. The organization values work-life balance, employee wellness, and a collaborative team environment, making it an ideal workplace for healthcare professionals... Show More
Job Requirements
- High school diploma or GED
- ability to work full-time with rotating shifts including weekends and holidays
- ability to communicate effectively in English and preferably Spanish or Haitian Creole
- experience in customer service or healthcare setting
- strong multitasking and problem-solving skills
- proficiency with computers and healthcare software
- commitment to upholding Premise brand standards and values
- ability to handle confidential medical information with discretion
Job Qualifications
- High school diploma or GED
- experience in a medical office environment preferred
- bilingual fluency in Spanish or Haitian Creole preferred
- excellent organizational and time management skills
- strong customer service orientation
- proficient computer skills
- ability to thrive in fast-paced settings
- effective communication and interpersonal skills
Job Duties
- Greets patients with a smile and assists with registration
- extends a warm and caring approach respecting diversity
- keeps patients informed of wait times and manages visit expectations
- helps patients navigate the health center and escorts as needed
- ensures health center upholds Premise brand standards by maintaining welcome environment
- researches and resolves patient out-of-pocket expense errors
- resolves eligibility problems and claim denials
- coordinates benefits information flow among medical, dental and other providers
- coordinates referrals through insurance and specialists
- facilitates transfer of medical records and lab results
- arranges diagnostic tests and durable medical equipment
- assists in reviewing test results with physicians
- coordinates care for complex patients
- fosters communication with insurance companies to ensure smooth patient experience
- performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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