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Health and Wellness Front Office Associate - Concierge Medicine
Job Overview
Employment Type
Full-time
Benefits
Paid Time Off
Health Insurance
Dental Insurance
Retirement Plan
Professional Development
Employee assistance program
flexible schedule
Job Description
Our exclusive facility is a distinguished establishment committed to providing exceptional service and maintaining the highest standards for all our clients. We pride ourselves on fostering a professional and welcoming environment where client satisfaction and confidentiality are paramount. As a dedicated leader in our field, we understand the importance of delivering seamless, efficient, and personalized experiences to every individual who walks through our doors. Our team is composed of motivated, skilled professionals who share a collective goal of excellence in client care and operational efficiency.
We have an exciting full-time opportunity available for a Front Office Associate who embo... Show More
We have an exciting full-time opportunity available for a Front Office Associate who embo... Show More
Job Requirements
- Bachelor’s degree preferred, but will consider associates or other schooling equivalent experience
- Minimum of 2 years administrative office experience
- Minimum of 2 years customer service experience
- Medical experience not required but preferred
- Professionalism and maturity in speech and demeanor is required
- Highly organized with a dedication to follow through and an ability to proactively anticipate needs
- Demonstrated written and oral communication skills, and excellent interpersonal skills
- Excellent computer and typing skills
- Must be a team player and also capable of working independently
- Ability to thrive in a fast-paced, detail-oriented, high expectation environment
- Available to work as needed based on our clients schedule
- Must be reliable and punctual, responsive and productive
- Must work accurately but quickly
- Strict confidentiality and discretion
Job Qualifications
- Bachelor’s degree preferred, but will consider associates or other schooling equivalent experience
- Minimum of 2 years administrative office experience
- Minimum of 2 years customer service experience
- Medical experience not required but preferred
- Professionalism and maturity in speech and demeanor is required
- Highly organized with a dedication to follow through and an ability to proactively anticipate needs
- Demonstrated written and oral communication skills, and excellent interpersonal skills
- Excellent computer and typing skills
- Must be a team player and also capable of working independently
- Ability to thrive in a fast-paced, detail-oriented, high expectation environment
- Available to work as needed based on our clients schedule
- Must be reliable and punctual, responsive and productive
- Must work accurately but quickly
- Strict confidentiality and discretion
Job Duties
- Answer and triage phone calls
- Confirm prescriptions, records, documents and other items needed for client care
- Proofreading documents and reports when needed
- Completing paperwork, reports and other items needed for day to day operations
- Answering client/team member questions and following up on requests
- Reporting, reconciliations and projects based on operational needs
- Administrative work as assigned
- Creation and maintenance of spreadsheets, forms and checklist for personal use
- Document management
- Special projects: short term and on going
- Other duties as assigned
- Ensure client has the best experience possible from beginning to end, great follow up from their visits and get everything they need
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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