HyphaMetrics

Head of Operations

Bellevue, WA, USA|Remote, Onsite

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Flexible Schedule
Professional development opportunities
remote work options
Retirement Plan

Job Description

HyphaMetrics is an innovative AI-powered media intelligence company that is redefining how the world understands audience behavior. This company integrates data across multiple platforms including streaming services, linear TV, social video, and gaming to create the industry's first person-level, cross-platform metric. By partnering with leading networks, brands, and measurement platforms, HyphaMetrics delivers transparent, privacy-first insights which are shaping the future of media. As a tech startup at the forefront of media measurement, HyphaMetrics prides itself on building a team of passionate builders, scientists, and innovators who are dedicated to transforming data into more human stories. The vibrant and dynamic environment... Show More

Job Requirements

  • 7-12+ years of relevant experience
  • MBA or equivalent experience
  • Experience in venture-backed startup environments
  • Proven leadership in strategic execution and operations
  • Strong financial acumen
  • Excellent communication and interpersonal skills
  • Experience with financial and operational tools
  • Ability to work in fast-paced, ambiguous settings
  • Capability to manage cross-functional teams

Job Qualifications

  • 7-12+ years in operations roles within venture-backed startups
  • Direct experience bringing operating structure into high-velocity, founder-led environments
  • MBA strongly preferred or equivalent experience operating at strategic altitude
  • Background in executive ops, strategy and ops, chief of staff, biz ops supporting CEOs or executive teams
  • Strong understanding of financial principles with a cross-functional mindset spanning legal, business, sales, marketing, and product development
  • Executive-caliber communication and structured thinking including board and investor-level visibility
  • Proven track record building and managing budgeting, cash decisioning, and operational processes in scaling environments
  • Hands-on experience with tools such as QuickBooks, NetSuite, Google Sheets, and BI dashboards
  • Bias for action comfortable making progress with incomplete inputs and building structure from ambiguity

Job Duties

  • Stand up and run OKRs, KPIs, business reviews, and planning cadence across functions to ensure alignment and accountability
  • Lead high-leverage initiatives, unblock cross-functional work, and convert decisions into measurable outcomes that drive company progress
  • Build and maintain dashboards, materials, and operating story used with leadership, investors, and external stakeholders
  • Ensure alignment of operating cadence, tooling, and execution across U.S. and Mexico teams
  • Partner with CEO, Product, and GTM leadership to maintain real-time visibility into modeling, margins, and unit economics
  • Develop and maintain automated dashboards and BI systems that connect operational metrics to financial outcomes
  • Oversee weekly spend, headcount budgets, and staffing efficiency

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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