JPMorganChase logo

JPMorganChase

Head of Employee Dining, Vice President

New York, NY, USA|Remote, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $123,500.00 - $190,000.00
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Work Schedule

Standard Hours
Flexible
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Benefits

Health Insurance
on-site health and wellness centers
retirement savings plan
backup childcare
Tuition Reimbursement
mental health support
Financial Coaching

Job Description

JPMorgan Chase, one of the oldest and most prominent financial institutions globally, offers innovative financial solutions to millions of consumers, small businesses, and many of the world's leading corporate, institutional, and government clients. With a history spanning over 200 years, JPMorgan Chase is a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing, and asset management. The firm prides itself on a diverse and inclusive workforce that drives its success, offering extensive benefits and opportunities for career growth. Our Corporate Functions team spans a wide range of areas including finance, risk, human resources, and marketing,... Show More

Job Requirements

  • At least 10 years of experience in hospitality industry
  • Proven leadership in retail, coffee, and food and beverage operations
  • Experience managing remote teams
  • Strong oral and written communication skills
  • Proficiency in Microsoft Word, Excel, and PowerPoint
  • Ability to develop and implement long-term strategic initiatives
  • Project management skills
  • Vendor relationship management experience
  • Ability to multitask and prioritize workload effectively
  • Customer-focused approach
  • Budget management experience
  • Adaptable to changing priorities and flexible in approach

Job Qualifications

  • Possess at least 10 years of experience in the hospitality industry with expertise in retail, coffee, and food and beverage operations
  • Manage remote teams at varying levels of experience
  • Demonstrate excellent oral and written business communication skills
  • Utilize advanced skills in Microsoft Word, Excel, and PowerPoint
  • Develop and implement long-term program strategies
  • Apply strong project management abilities to drive initiatives
  • Build and maintain effective relationships with vendors and partners
  • Organize, prioritize, and multi-task in a demanding work environment
  • Drive results through collaboration and a strong customer focus
  • Oversee budget management and accountability for program performance
  • Adapt to evolving priorities and demonstrate flexibility in changing circumstances

Job Duties

  • Lead the development and execution of the Employee Dining strategy across the US and Canada
  • Productize the Café program in partnership with the Amenity Services Product Manager
  • Serve as the subject matter expert for café operations and industry relationships
  • Support the design and implementation of upgrades and construction projects for new and existing dining locations
  • Deliver and maintain brand standards while overseeing metric reporting and supporting construction initiatives
  • Develop and enforce US café standards to ensure first-class service and regulatory compliance
  • Collaborate with vendor partners on global standards, concept development, menu innovation, and implementation
  • Provide leadership on technology innovation and integration within dining programs
  • Analyze market trends, competitive landscape, and industry innovations to define program strategy
  • Manage relationships with all dining vendors, ensuring performance against contractual requirements
  • Oversee budget management, cost controls, and business case reviews to support strategic initiatives and program effectiveness

Job Qualifications

Experience

Expert Level (7+ years)

Job Location