Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $130,000.00 - $160,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
401k Match
Job Description
Maersk is a global leader in integrated logistics and a pioneer in the shipping and supply chain industry for over one century. The company is renowned for its commitment to innovation, sustainability, and operational excellence, making it a top choice for professionals aiming to work at the forefront of global trade. With a workforce exceeding 100,000 employees spread across 130 countries, Maersk fosters a diverse and inclusive work environment where collaboration and continuous learning serve as core values. Their operations span multiple facets of the logistics ecosystem, including shipping, ports, supply chain management, and terminal services, making them an integral... Show More
Job Requirements
- Customs Broker's License
- 10-15 years of relevant industry experience
- Bachelor's Degree in Business Administration or related field or equivalent experience
- Strong communication skills
- Customer service excellence
- Ability to meet budget requirements
- Proficiency in MS Excel
- Willingness to travel domestically
- Ability to work with diverse teams
Job Qualifications
- Customs Broker's License
- Minimum 10-15 years industry experience in Customs Brokerage Operations and Trade Compliance
- Bachelor's Degree in Business Administration or related field or equivalent relevant work experience
- Experience in meeting budget
- Excellent communication, interpersonal and time management skills
- Excellent customer service skills
- Strong understanding of CHB reporting parameters
- Proficient in MS Excel
- Direct and in-person employee and client contact
Job Duties
- Full ownership over managing regional leadership - performance management, hiring and firing decisions, coaching, etc
- Maintain strong customer relationships to improve service and increase customer satisfaction - shared accountability between Head of Operations, Head of CHB Product, and Head of CHB Implementation
- Work with CHB RS&C and internal audit to ensure compliance, consistent service delivery and process and policy standards
- Identify customer needs and oversee operations within the CHB context
- Support growth and new client implementations
- Manage team performance and quality control
- Manage projects, oversee service reliability and communicate issues to teams
- Track service metrics
- Determine ways to be cost effective without sacrificing customer satisfaction
- Provide leadership and guidance to employees and offer positive feedback to promote learning and continued education
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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