Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.75 - $20.25
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
flexible scheduling
Job Description
Our establishment is a distinguished full-service hotel known for providing exceptional hospitality experiences to a diverse clientele. With multiple sites and outlets including high-volume catering and convention facilities, the hotel is committed to maintaining the highest standards of service quality and guest satisfaction. The property prides itself on creating an inviting environment where guests feel valued and comfortable, bringing the essence of the brand to life through every interaction and service offered. Emphasizing both operational excellence and a guest-centric approach, the hotel continuously seeks talented professionals to join its dynamic team and uphold its reputation as a leader in the... Show More
Job Requirements
- High school diploma or secondary education or equivalent
- Minimum four years of housekeeping or laundry experience preferably in a hotel of similar size
- Supervisory experience
- Fluent English communication skills
- Ability to manage large teams and multiple sites
- Knowledge of federal, state and local labor and safety regulations
- Strong organizational and financial management skills
Job Qualifications
- High school diploma or secondary education or equivalent
- Four years of housekeeping or laundry experience preferably in a similar sized hotel
- Supervisory experience
- Some college preferred
- Must speak fluent English
- Other languages preferred
Job Duties
- Participate in the preparation of the annual departmental operating budget and financial plans
- Monitor budget and control expenses with a focus on increased productivity
- Maintain proper inventory levels managing cost per room for supplies and labor
- Manage day-to-day staffing requirements, plan and assign work, establish performance and development goals for team members
- Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance
- Educate and train all team members in compliance with federal, state and local laws and safety regulations
- Ensure staff is properly trained and has the tools and equipment to carry out job duties
- Assist with deep-cleaning projects and/or assist housekeeping staff during high-volume periods
- Manage the quality of housekeeping and laundry services
- Schedule routine inspections of all guest rooms and public areas to ensure cleanliness and good repair
- Carry out the special needs and requests of guests, VIPs, repeat visitors and club members
- Respond to guest complaints and ensure corrective action is taken to achieve complete guest satisfaction
- Maintain and order supplies and equipment efficiently while minimizing waste and supporting green initiatives
- Manage the security of lost and found items
- Perform other duties as assigned
- Serve as manager on duty when required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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