Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $100,000.00
Work Schedule
Standard Hours
Benefits
Salary
Year-end bonus
Education allowance
Dues allowance
Job Description
Broken Top Club is a prestigious private club located in Bend, Oregon, nestled within a community of over 600 homes. Established in 1994, the club boasts a magnificent 27,000 square-foot clubhouse that overlooks a serene 6-acre lake and offers breathtaking views of the Cascade Mountains. The clubhouse itself is an architectural marvel featuring exposed timber trestles and rough-hewn rock, creating an inviting ambiance filled with rustic elegance. A massive wood-burning fireplace acts as the centerpiece of this casually sophisticated refuge, making it a warm and welcoming environment for members and guests alike. The club is equipped with numerous amenities exclusive... Show More
Job Requirements
- Bachelor's degree or equivalent combination of education and experience
- Three to five years related experience or training
- Class A member of PGA/LPGA
- Ability to read and speak English
- Knowledge of Microsoft Office applications
- Experience with computerized POS and tee time system
Job Qualifications
- Bachelor's degree (BA) from four-year college or university
- Three to five years related experience and/or training
- Equivalent combination of education and experience
- Class A member of PGA/LPGA
- Ability to read and speak English
- Knowledge of Microsoft Office applications
- Experience with computerized POS and tee time system
Job Duties
- Oversees golf operations including tournaments, rules, tee sheet management, merchandise inventory, range and player service operations, cart fleet, golf programming and instruction
- Assists in the development and day-to-day tracking of the budget and business plan
- Helps to control expenses in relation to revenues
- Creates a customer service-oriented atmosphere that promotes the game of golf and meets the needs of the members
- Ensures that associates provide a high level of customer service
- Works closely with the Superintendent and the Food and Beverage Manager on a daily basis to ensure timely communication and to establish a good working relationship
- Prepares work schedules and assigns associates areas of responsibility
- Responsible for data capture and data collection of golfing guests and potential customers utilizing club defined data collection processes
- Performs payroll tasks as scheduled and makes adjustments prior to submitting to payroll
- Monitors hours to maximize productivity and minimize overtime
- Provides leadership and vision to golf staff, building people, and preparing them for career advancement
- Provide golf instruction through lessons and clinics to members and guests
- Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates
- Addressing complaints and resolving problems
- Manages department members that may include, but is not limited to: Assistant and Associate Golf Professionals, Teaching Professionals, Tournament Coordinator, and Guest Services Attendants
- Assures that effective orientation and training are given to each new associate
- Develops ongoing training programs
- Monitors business volume forecast and plans accordingly in areas of manpower, productivity, costs and other expenses
- Responsible for implementing and maintaining excellent service to achieve guest satisfaction
- Incorporates safe work practices in job performance
- Regular and reliable attendance
- Performs other duties as required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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