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HCH Patient Transporter/Parking Valet/Service Officer

Job Overview

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Employment Type

Full-time
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Work Schedule

Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Work-life balance
Professional Development
Employee assistance program

Job Description

University of Utah Health is a leading healthcare institution committed to enhancing the health and well-being of individuals through exceptional patient care, groundbreaking research, and comprehensive education. As a nationally recognized Level 1 Trauma Center, it upholds the highest standards in healthcare services, academic research, and patient experience. With its network of five hospitals and eleven clinics, University of Utah Health offers a broad range of specialized medical services and innovative treatment options. The organization values a culture of collaboration, excellence, leadership, and respect, which are fundamental to its mission. Staff members are expected to embody core values such as... Show More

Job Requirements

  • High school diploma or equivalent
  • Ability to perform physical tasks involving lifting, carrying, pushing, or pulling up to 100 pounds
  • Ability to stand and walk for extended periods
  • Ability to operate a manual transmission vehicle preferred
  • No moving violations on Utah driver’s license in the last two years
  • Successful completion of criminal background check and drug screening
  • Ability to work night shifts between 2:30 PM and 9:00 PM
  • Ability to comply with University of Utah Health policies and State laws
  • Willingness to obtain RQI Healthcare Provider eCredential within 30 days of hire

Job Qualifications

  • Current, valid Utah driver’s license at time of hire with no moving violations in the preceding two years
  • Current RQI Healthcare Provider eCredential through the University of Utah Health RQI system to be obtained within 30 days of hire
  • Ability to drive a manual transmission vehicle (preferred)
  • Demonstrated human relations and effective communication skills
  • Ability to display active listening and verbalize empathy
  • Knowledge of HIPAA regulations to ensure patient information is guarded and respected

Job Duties

  • Transfers patients from one area to another by wheelchair, bed, or stretcher
  • Assists in the transport of essential supplies during traumas and cardiac arrests
  • Handles items such as IV bags, oxygen masks, oxygen tanks, urine drainage bags, blood bags, and medical monitoring devices that may be attached to the patient during transport
  • Transports expired patients to the morgue by stretcher
  • Initiates the call, upon patient discharge, alerting all departments involved in the bed turnover process
  • Picks up and delivers routine and STAT laboratory specimens, blood and medical items
  • Properly uses EPIC patient transport system
  • Collaborates with other employees to ensure that the needs of the patient and department are met
  • Parks and retrieves patient vehicles upon arrival and departure in a safe, timely, and professional manner
  • Directs and assists patients and visitors as they enter and exit the hospital parking areas, hospital lobby and assists patients exiting and entering their vehicles
  • Documents all vehicle tag information, claim numbers, and key storage locations accurately
  • Ensures that vehicles are returned in the same condition in which they were received
  • Works as part of a team in keeping staging areas clear and maintaining smooth traffic flow in and out of the parking areas and terraces
  • Performs simple repairs to parking control equipment and assists patients and visitors with minor repairs such as flat tires and dead batteries
  • Coordinates with Parking Services and security to patrol and enforce patient and visitor parking areas
  • Addresses lighting and safety issues located in the parking areas and assists in keeping areas free of debris
  • Assists in emergency situations by directing emergency vehicles and maintaining traffic control as needed
  • Investigates and reports accidents within parking valet areas and educates involved patrons on how to proceed regarding the damage
  • Removes snow and ice from hospital entrance and terrace areas

Job Qualifications

Experience

No experience required

Job Location

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