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Hayes Mansion San Jose Curio Collection - Front Desk Agent
Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $25.54
Work Schedule
Standard Hours
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Hayes Mansion is a distinguished hotel located in Northern California, offering guests a unique blend of comfortable elegance and breathtaking views of the surrounding mountains. As a premier destination in Silicon Valley, the mansion has undergone a $20 million revitalization and repositioning, underscoring its commitment to excellence and quality hospitality. Nestled close to iconic Bay Area attractions such as San Francisco's vibrant culture, the renowned vineyards of Napa Valley, the scenic beaches of Santa Cruz, and top-tier golf courses, Hayes Mansion serves as both a luxurious getaway and an ideal venue for conferences and events. Its prime location just 15... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in hotel or related field preferred
- Knowledge of hotel management software
- Proficient in Microsoft Office
- Strong communication abilities
- Ability to multitask effectively
- Problem-solving aptitude
Job Qualifications
- High school diploma or equivalent
- Experience in hotel or related field preferred
- Familiarity with hotel management software
- Proficiency in Microsoft Office suite
- Strong communication skills
- Ability to multitask and work under pressure
- Excellent problem-solving skills
Job Duties
- Greet guests warmly and provide top-tier customer service
- Manage check-ins and check-outs efficiently
- Handle guest requests and inquiries with professionalism
- Coordinate room reservations and maintain accuracy
- Process payments and financial transactions
- Communicate effectively with guests and hotel team members
- Resolve guest issues promptly and creatively
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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