Hawaiian Airlines

Hawaiian Airlines Flight Attendant - Korean Language Qualified

Palmdale, CA, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $38,300.00 - $53,900.00
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Work Schedule

Weekend Shifts
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Benefits

Free stand-by travel privileges
Medical insurance
Dental Insurance
Vision Insurance
401K Matching
Quarterly bonus plans
Paid Time Off

Job Description

Hawaiian Airlines is a renowned airline company that exemplifies the spirit of Hawaiian hospitality and aloha in its service philosophy. The airline is dedicated to serving its customers with warmth, care, and professionalism, ensuring that every guest experiences the unique and welcoming culture of Hawaii. Hawaiian Airlines operates various routes, including the West Coast bases, connecting travelers to the beautiful Hawaiian islands and beyond. The company is committed not only to outstanding customer service but also to taking care of its employees, local communities, and the environment, reflecting a holistic approach to business and community engagement. This commitment makes Hawaiian... Show More

Job Requirements

  • Two years of direct customer experience in the hospitality or airline industry or four years of customer contact and customer service issue resolution with the general public in industries such as retail, education, health care, and/or professional services
  • Vertical reach of 82"
  • Satisfactorily complete annual FAA-approved re-certification provided by Hawaiian Airlines
  • Possess the ability to learn and maintain current knowledge and competency of emergency procedures in accordance with Hawaiian and FAA's regulations
  • Demonstrate strong customer service skills and ability to effectively diffuse and resolve difficult customer situations
  • Must be able to lift 25lbs from floor to above shoulder height
  • Comfortable being in a swimming pool with a life vest during emergency training and in water during an inflight emergency
  • Able to properly secure oneself in a jump seat with harness without using a seat belt extension
  • Successfully complete an FAA-approved, unpaid eight week intensive training program provided by Hawaiian Airlines
  • Able to serve alcohol
  • Able to relocate within the state of Hawaii or the continental U.S.
  • Able to read, write, and speak English proficiently
  • Successfully pass tuberculosis (TB) test
  • Must be in possession of a valid passport and be able to secure applicable visas for travel to countries served by Hawaiian Airlines
  • Must possess the legal right to travel from all countries served by Hawaiian Airlines
  • Travel documents must remain valid throughout all phases of training and employment
  • Able to be present to work alternative schedules including evenings, weekends and holidays
  • High school diploma or GED equivalent
  • Minimum age of 21
  • Must be authorized to work in the U.S.

Job Qualifications

  • Two years of direct customer experience in the hospitality or airline industry or four years of customer contact and customer service issue resolution in industries such as retail, education, health care, and/or professional services
  • Satisfactorily complete annual FAA-approved re-certification provided by Hawaiian Airlines
  • Possess the ability to learn and maintain current knowledge and competency of emergency procedures
  • Demonstrate strong customer service skills and ability to effectively diffuse and resolve difficult customer situations
  • Able to lift 25lbs from floor to above shoulder height
  • Comfortable being in a swimming pool with a life vest during emergency training
  • Able to properly secure oneself in a jump seat with harness without a seat belt extension
  • Successfully complete an FAA-approved eight week intensive training program
  • Able to serve alcohol
  • Able to relocate within Hawaii or the continental U.S.
  • Able to read, write, and speak English proficiently
  • Successfully pass tuberculosis test
  • Must possess a valid passport and be able to secure applicable visas
  • Must have legal right to travel from all countries served by Hawaiian Airlines
  • Able to be present for alternative work schedules including evenings, weekends and holidays
  • High school diploma or GED equivalent
  • Minimum age 21
  • Must be authorized to work in the U.S.

Job Duties

  • Attend preflight briefings to review flight details including weather, route, altitude, emergency procedures, crew coordination, flight duration, and onboard services
  • Prepare aircraft cabin and ensure readiness for boarding and departure
  • Greet guests warmly, direct them to assigned seats, and assist with stowing carry-on luggage
  • Respond to flight-related questions and provide prompt, courteous service throughout the flight
  • Demonstrate the use of safety equipment such as seat belts, oxygen masks, and life jackets
  • Monitor guest compliance with safety regulations and address infractions professionally and effectively
  • Direct and assist guests during emergency procedures, including evacuations
  • Administer first aid when necessary and complete written and verbal reports of any emergency or safety-related incidents
  • Provide consistent food and beverage service according to airline procedures
  • Collect and reconcile payments for onboard purchases including meals, alcoholic beverages, and duty-free items
  • Prepare guests and cabin for landing by following established procedures
  • Ensure cabin is secure and assist with deplaning as needed
  • Successfully complete annual FAA-approved re-certification and maintain current knowledge of emergency procedures per FAA and airline regulations
  • Collaborate effectively with crew members to deliver a seamless and pleasant guest experience
  • Maintain professionalism, recognize and escalate potential issues, and meet physical demands of flying at high altitudes and working varied schedules including evenings, weekends, and holidays
  • Able to work effectively with other colleagues to provide prompt and pleasant responses to guest inquiries, requests and complaints while aboard the flight
  • Assist ill or incapacitated passengers and fellow crew members during emergencies
  • Evacuate the aircraft in heavy, dense smoke during a cabin fire
  • Access, handle and operate oxygen bottles, fire extinguishers and other emergency equipment
  • Remove and lift emergency cabin windows weighing up to 60 pounds
  • Jump down the emergency slide from a height of approximately 24.5 feet

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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