Hawaiian Airlines Flight Attendant - Korean Language Qualified
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $28.96 - $32.00
Work Schedule
Weekend Shifts
Benefits
Free stand-by travel privileges
medical benefits
Dental benefits
vision benefits
401K contribution
Quarterly bonus plans
Paid Time Off
Job Description
Hawaiian Airlines is a renowned airline company known for its commitment to delivering exceptional customer service and embracing the spirit of Hawaiian hospitality. With its roots deeply embedded in the Hawaiian culture, Hawaiian Airlines is dedicated to serving both its local customers and visitors by showcasing the beauty and uniqueness of the Hawaiian Islands. The airline operates with a focus on safety, comfort, and an authentic aloha experience that distinguishes it from other airline carriers. As a prominent player in the aviation industry, Hawaiian Airlines extends its reach primarily across the Pacific and to West Coast destinations, catering to diverse... Show More
Job Requirements
- Two years of direct customer experience in the hospitality or airline industry or four years of customer contact and customer service issue resolution with the general public
- Must be able to proficiently speak business level Korean and read Korean characters (Hangul)
- Vertical reach of 82 inches
- Satisfactorily complete annual FAA-approved re-certification provided by Hawaiian Airlines
- Ability to learn and maintain current knowledge and competency of emergency procedures in accordance with Hawaiian and FAA's regulations
- Demonstrate strong customer service skills and ability to diffuse and resolve difficult customer situations
- Able to work in an environment with varying climatic conditions, gravitational loads, and cabin pressurization
- Ability to stand for up to 17 hours with stooping, twisting, pulling, and pushing cabin equipment
- Must be able to lift 25 pounds from floor to above shoulder height
- Comfortable in swimming pool with life vest during emergency training
- Able to properly secure oneself in a jump seat without extension
- Able to move quickly in emergency situations
- Successfully complete FAA-approved eight week training program
- Able to serve alcohol
- Able to relocate within the state of Hawaii or continental U.S.
- Able to read, write, speak English proficiently
- Successfully pass tuberculosis test
- Valid passport and ability to secure applicable visas
- Legal right to travel to all countries served by Hawaiian Airlines
- Travel documents must remain valid throughout employment
- Available to work alternative schedules including evenings, weekends, and holidays
- High school diploma or GED equivalent
- Minimum age 21
- Authorized to work in U.S.
Job Qualifications
- Two years of direct customer experience in the hospitality or airline industry or four years of customer contact and customer service issue resolution with the general public
- Proficiently speak business level Korean and read Korean characters (Hangul)
- Successfully complete an FAA-approved, unpaid eight week intensive training program provided by Hawaiian Airlines
- Demonstrate strong customer service skills and ability to effectively diffuse and resolve difficult customer situations
- Able to serve alcohol
- Able to relocate within the state of Hawaii or the continental U.S.
- Able to read, write, and speak English proficiently
- High school diploma or GED equivalent
- Minimum age of 21
- Must be authorized to work in the U.S.
Job Duties
- Attend preflight briefings to review flight details including weather, route, altitude, emergency procedures, crew coordination, flight duration, and onboard services
- Prepare aircraft cabin and ensure readiness for boarding and departure
- Greet guests warmly, direct them to assigned seats, and assist with stowing carry-on luggage
- Respond to flight-related questions and provide prompt, courteous service throughout the flight
- Demonstrate the use of safety equipment such as seat belts, oxygen masks, and life jackets
- Monitor guest compliance with safety regulations and address infractions professionally and effectively
- Direct and assist guests during emergency procedures, including evacuations
- Administer first aid when necessary and complete written and verbal reports of any emergency or safety-related incidents
- Provide consistent food and beverage service according to airline procedures
- Collect and reconcile payments for onboard purchases including meals, alcoholic beverages, and duty-free items
- Prepare guests and cabin for landing by following established procedures
- Ensure cabin is secure and assist with deplaning as needed
- Successfully complete annual FAA-approved re-certification and maintain current knowledge of emergency procedures per FAA and airline regulations
- Collaborate effectively with crew members to deliver a seamless and pleasant guest experience
- Maintain professionalism, recognize and escalate potential issues, and meet physical demands of flying at high altitudes and working varied schedules including evenings, weekends, and holidays
- Assist ill or incapacitated passengers and fellow crew members during emergencies
- Evacuate the aircraft in heavy, dense smoke during a cabin fire
- Access, handle and operate oxygen bottles, fire extinguishers and other emergency equipment
- Remove and lift emergency cabin windows weighing up to 60 pounds
- Jump down the emergency slide from height of approximately 24.5 feet
- Provide prompt and pleasant responses to guest inquiries, requests and complaints while aboard the flight
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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