Hawaiian Airlines Flight Attendant - Japanese Language Qualified
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $35,100.00 - $49,400.00
Work Schedule
Weekend Shifts
Benefits
Free stand-by travel privileges
Medical insurance
Dental Insurance
Vision Insurance
401K contribution
Quarterly bonus plans
Paid Time Off
Job Description
Hawaiian Airlines is the principal airline carrier based in Hawaii, renowned for its commitment to delivering authentic Hawaiian hospitality through its dedicated team. Established as a major player in the aviation industry, Hawaiian Airlines serves the Hawaiian Islands and the Pacific, including key West Coast bases. The airline prides itself on its aloha spirit, taking great care not only of its guests but also of its employees, community, and environment, creating a unique customer experience that extends beyond just transportation. Hawaiian Airlines operates a multitude of flights connecting the islands with the continental United States and other destinations, employing a... Show More
Job Requirements
- Two years of direct customer experience in the hospitality or airline industry or four years of customer contact and customer service issue resolution with the general public in industries such as retail, education, health care, and/or professional services
- vertical reach of 82 inches
- satisfactorily complete annual FAA-approved re-certification provided by Hawaiian Airlines
- possess the ability to learn and maintain current knowledge and competency of emergency procedures according to Hawaiian and FAA regulations
- demonstrate strong customer service skills and ability to diffuse and resolve difficult customer situations
- able to stand for four to seventeen hours, including stooping, twisting, and pulling and pushing cabin equipment
- able to lift 25 pounds from floor to above shoulder height
- comfortable being in a swimming pool with a life vest during emergency training and in water during an inflight emergency
- able to properly secure oneself in a jump seat with harness without seat belt extension
- successfully complete an FAA-approved, unpaid eight-week intensive training program
- able to serve alcohol
- able to relocate within the state of Hawaii or the continental U.S.
- able to read, write and speak English proficiently
- successfully pass tuberculosis test
- possess valid passport and secure applicable visas for travel to countries served
- legal right to travel from all countries served
- travel documents must remain valid throughout training and employment
- able to work alternative schedules including evenings, weekends and holidays
- high school diploma or GED
- minimum age 21
- authorized to work in the U.S.
Job Qualifications
- Two years of direct customer experience in the hospitality or airline industry or four years of customer contact and customer service issue resolution with the general public in industries such as retail, education, health care, and/or professional services
- demonstrate strong customer service skills and ability to effectively diffuse and resolve difficult customer situations
- able to properly secure oneself in a jump seat with harness without using a seat belt extension
- able to expeditiously move through the cabin aisle in emergency and non-emergency situations
- able to serve alcohol
- able to relocate within the state of Hawaii or the continental U.S.
- able to read, write, and speak English proficiently
- high school diploma or GED equivalent
- minimum age of 21
- authorized to work in the U.S.
Job Duties
- Attend preflight briefings to review flight details including weather, route, altitude, emergency procedures, crew coordination, flight duration, and onboard services
- prepare aircraft cabin and ensure readiness for boarding and departure
- greet guests warmly, direct them to assigned seats, and assist with stowing carry-on luggage
- respond to flight-related questions and provide prompt, courteous service throughout the flight
- demonstrate the use of safety equipment such as seat belts, oxygen masks, and life jackets
- monitor guest compliance with safety regulations and address infractions professionally and effectively
- direct and assist guests during emergency procedures, including evacuations
- administer first aid when necessary and complete written and verbal reports of any emergency or safety-related incidents
- provide consistent food and beverage service according to airline procedures
- collect and reconcile payments for onboard purchases including meals, alcoholic beverages, and duty-free items
- prepare guests and cabin for landing by following established procedures
- ensure cabin is secure and assist with deplaning as needed
- successfully complete annual FAA-approved re-certification and maintain current knowledge of emergency procedures
- collaborate effectively with crew members to deliver a seamless and pleasant guest experience
- maintain professionalism, recognize and escalate potential issues, and meet physical demands of flying at high altitudes and working varied schedules
- assist ill or incapacitated passengers and fellow crew members during emergencies
- evacuate the aircraft in heavy, dense smoke during cabin fires
- access, handle and operate oxygen bottles, fire extinguishers and other emergency equipment
- remove and lift emergency cabin windows weighing up to 60 pounds
- jump down the emergency slide from heights of approximately 24.5 feet
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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