Hawaiian Airlines Flight Attendant - Japanese Language Qualified
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $34,300.00 - $48,300.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401k
bonus plan
Paid Time Off
travel privileges
Job Description
Hawaiian Airlines is a premier airline based in Hawaii, renowned for its commitment to delivering exceptional customer service rooted in the spirit of Hawaiian hospitality and aloha. The airline serves as a vital link between the Hawaiian islands and the rest of the world, providing both domestic and international flights with the aim to offer passengers a quintessential island experience. Operating a modern fleet and maintaining high standards of safety and service excellence, Hawaiian Airlines stands as a respected leader in the air travel industry, dedicated not only to its guests but also to its employees and the communities it... Show More
Job Requirements
- Two years of direct customer experience in the hospitality or airline industry or four years of customer contact and customer service issue resolution in industries such as retail, education, health care, and professional services
- Must be able to proficiently speak business level Japanese and read Romaji or Kanji
- Vertical reach of 82 inches
- Satisfactorily complete annual FAA-approved re-certification
- Possess the ability to learn and maintain current knowledge and competency of emergency procedures in accordance with Hawaiian and FAA regulations
- Demonstrate strong customer service skills and ability to effectively diffuse and resolve difficult customer situations
- Able to stand for up to seventeen hours and handle stooping, twisting, pulling and pushing cabin equipment
- Must be able to lift 25 pounds from floor to above shoulder height
- Comfortable being in a swimming pool with a life vest during emergency training and in water during an inflight emergency
- Able to properly secure oneself in a jump seat with harness without using a seat belt extension
- Able to expeditiously move through the cabin aisle in emergency and non-emergency situations
- Successfully complete an FAA-approved, unpaid eight-week intensive training program provided by Hawaiian Airlines
- Able to serve alcohol
- Able to relocate within the state of Hawaii or the continental U.S.
- Able to read, write, and speak English proficiently
- Successfully pass tuberculosis test
- Must be in possession of a valid passport and able to secure applicable visas for travel to countries served by Hawaiian Airlines
- Must possess the legal right to travel from all countries served by Hawaiian Airlines
- Travel documents must remain valid throughout training and employment
- Able to work alternative schedules including evenings, weekends and holidays
- High school diploma or GED equivalent
- Minimum age of 21
- Must be authorized to work in the U.S.
Job Qualifications
- Two years of direct customer experience in the hospitality or airline industry or four years of customer contact and customer service issue resolution in retail, education, health care, and/or professional services
- Must be able to proficiently speak business level Japanese and read Romaji or Kanji
- Vertical reach of 82 inches
- Satisfactorily complete annual FAA-approved re-certification
- Possess the ability to learn and maintain current knowledge and competency of emergency procedures in accordance with Hawaiian and FAA regulations
- Demonstrate strong customer service skills and ability to effectively diffuse and resolve difficult customer situations
- Able to properly secure oneself in a jump seat with harness without using a seat belt extension
- Able to expeditiously move through the cabin aisle in emergency and non-emergency situations
- Successfully complete an FAA-approved, unpaid eight-week intensive training program provided by Hawaiian Airlines
- Able to serve alcohol
- Able to relocate within the state of Hawaii or the continental U.S.
- Able to read, write, and speak English proficiently
- Successfully pass tuberculosis test
- Must be in possession of a valid passport and able to secure applicable visas for travel to countries served by Hawaiian Airlines
- Must possess the legal right to travel from all countries served by Hawaiian Airlines
- Travel documents must remain valid throughout all phases of training and employment
- Able to be present to work alternative schedules including evenings, weekends and holidays
- High school diploma or GED equivalent
- Minimum age of 21
- Must be authorized to work in the U.S.
- College education or degree is preferred
Job Duties
- Attend preflight briefings to review flight details including weather, route, altitude, emergency procedures, crew coordination, flight duration, and onboard services
- Prepare aircraft cabin and ensure readiness for boarding and departure
- Greet guests warmly, direct them to assigned seats, and assist with stowing carry-on luggage
- Respond to flight-related questions and provide prompt, courteous service throughout the flight
- Demonstrate the use of safety equipment such as seat belts, oxygen masks, and life jackets
- Monitor guest compliance with safety regulations and address infractions professionally and effectively
- Direct and assist guests during emergency procedures, including evacuations
- Administer first aid when necessary and complete written and verbal reports of any emergency or safety-related incidents
- Provide consistent food and beverage service according to airline procedures
- Collect and reconcile payments for onboard purchases including meals, alcoholic beverages, and duty-free items
- Prepare guests and cabin for landing by following established procedures
- Ensure cabin is secure and assist with deplaning as needed
- Successfully complete annual FAA-approved re-certification and maintain current knowledge of emergency procedures per FAA and airline regulations
- Collaborate effectively with crew members to deliver a seamless and pleasant guest experience
- Maintain professionalism, recognize and escalate potential issues, and meet physical demands of flying at high altitudes and working varied schedules including evenings, weekends, and holidays
- Able to work effectively with other colleagues to deliver a never-ending aloha experience by providing prompt and pleasant responses to guest inquiries, requests and complaints while aboard the flight
- Assist ill or incapacitated passengers and fellow crew members during emergency situations
- Evacuate aircraft in heavy smoke during cabin fires
- Access, handle, and operate oxygen bottles, fire extinguishers, and other emergency equipment
- Remove and lift emergency cabin windows weighing up to 60 pounds
- Jump down the emergency slide from a height of approximately 24.5 feet
- All job duties, including emergency duties, are essential functions of the flight attendant job
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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