Hawaiian Airlines Flight Attendant - Japanese Language Qualified
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $34,300.00 - $48,300.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401k
Paid Time Off
Quarterly bonus
Annual bonus
Free stand-by travel privileges
Job Description
Hawaiian Airlines is a renowned airline carrier dedicated to providing exceptional air travel experiences with a distinctive Hawaiian touch. Established as the largest airline in Hawaii, Hawaiian Airlines is committed to delivering aloha hospitality and superior customer service to its guests while fostering a supportive and inclusive work environment for its employees. The airline serves numerous destinations across the Pacific and the United States, connecting travelers to the beautiful islands of Hawaii and beyond. As part of its commitment to excellence, Hawaiian Airlines focuses on safety, sustainability, and community engagement, all while promoting the rich cultural heritage of the Hawaiian... Show More
Job Requirements
- Two years of direct customer experience in hospitality or airline industry or four years of customer contact and customer service issue resolution
- Proficiently speak business level Japanese and read Romaji or Kanji
- Vertical reach of 82 inches
- Complete annual FAA-approved re-certification
- Maintain current knowledge of emergency procedures per airline and FAA regulations
- Demonstrate strong customer service skills and ability to resolve difficult situations
- Able to stand for long periods and perform physical duties including lifting 25 pounds
- Comfortable in swimming and water emergency training
- Able to secure jump seat harness without extension
- Successfully complete FAA-approved eight week unpaid training program
- Able to serve alcohol
- Able to relocate within Hawaii or continental U.S.
- Competent in English reading, writing, and speaking
- Successfully pass tuberculosis test
- Possess valid passport and necessary visas
- Legally authorized to travel to countries served
- Maintain valid travel documents during training and employment
- Available to work alternative schedules including nights, weekends, holidays
- High school diploma or GED
- Minimum age 21
- Authorized to work in the U.S.
Job Qualifications
- High school diploma or GED equivalent
- Minimum of two years direct customer experience in hospitality or airline industry or four years of customer contact and issue resolution experience
- Business-level proficiency in Japanese including the ability to read Romaji or Kanji
- Strong customer service skills and ability to resolve difficult situations
- Ability to pass FAA-approved eight-week intensive training
- Physical capability to stand for extended periods, lift 25 pounds, and meet physical demands of flying
- Ability to swim and handle water emergency training
- Ability to secure oneself in a jump seat without an extension
- Valid passport with ability to travel internationally
- Authorized to work in the U.S.
- Able to work flexible schedules including evenings, weekends, and holidays
- Successfully pass tuberculosis test
- Commitment to professional appearance standards
- Ability to relocate within Hawaii or continental U.S.
Job Duties
- Attend preflight briefings to review flight details including weather, route, altitude, emergency procedures, crew coordination, flight duration, and onboard services
- Prepare aircraft cabin and ensure readiness for boarding and departure
- Greet guests warmly, direct them to assigned seats, and assist with stowing carry-on luggage
- Respond to flight-related questions and provide prompt, courteous service throughout the flight
- Demonstrate the use of safety equipment such as seat belts, oxygen masks, and life jackets
- Monitor guest compliance with safety regulations and address infractions professionally and effectively
- Direct and assist guests during emergency procedures including evacuations
- Administer first aid when necessary and complete written and verbal reports of any emergency or safety-related incidents
- Provide consistent food and beverage service according to airline procedures
- Collect and reconcile payments for onboard purchases including meals, alcoholic beverages, and duty-free items
- Prepare guests and cabin for landing by following established procedures
- Ensure cabin is secure and assist with deplaning as needed
- Successfully complete annual FAA-approved re-certification and maintain current knowledge of emergency procedures
- Collaborate effectively with crew members to deliver a seamless and pleasant guest experience
- Maintain professionalism and physical readiness to meet the demands of flying and emergency situations
- Assist ill or incapacitated passengers and crew members
- Evacuate the aircraft in difficult conditions
- Operate emergency equipment including oxygen bottles and fire extinguishers
- Remove and lift emergency cabin windows
- Jump down emergency slides as necessary
- Provide a never-ending aloha experience by responding promptly and pleasantly to guest inquiries, requests, and complaints
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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