Hawaiian Airlines

Hawaiian Airlines Flight Attendant - Italian Language Qualified

Honolulu, HI, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $28.96 - $32.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Free stand-by travel privileges
medical benefits
Dental benefits
vision benefits
401k contribution/match
quarterly and annual bonus plans
Paid Time Off

Job Description

Hawaiian Airlines is a respected and established airline headquartered in Honolulu, Hawaii. Known for its warm hospitality rooted in Hawaiian culture, the airline focuses on delivering exceptional customer experiences and fostering a positive work environment for its employees. As a prominent airline serving routes primarily between the Hawaiian Islands and major destinations in North America, Asia, and the Pacific, Hawaiian Airlines prides itself on being an ambassador of Hawaiian aloha and culture to passengers worldwide. Supported by a robust network and a dedicated team, the airline is committed to safety, customer service, and community involvement.

The role of a Fli... Show More

Job Requirements

  • Two years of direct customer experience in the hospitality or airline industry or four years of customer contact and customer service issue resolution with the general public
  • Must be proficient in business level Italian and able to read Latin script
  • Vertical reach of 82 inches
  • Must complete annual FAA-approved re-certification
  • Ability to learn and maintain current emergency procedure knowledge
  • Strong customer service and conflict resolution skills
  • Physical capability to stand for 4 to 17 hours and perform tasks such as stooping, twisting, pulling, pushing, and lifting 25 pounds
  • Comfortable in water with life vest during emergency training
  • Ability to secure oneself in a jump seat without extension and move quickly through cabin aisles
  • Completion of an eight-week FAA-approved unpaid training program
  • Ability to serve alcohol
  • Willingness to relocate within Hawaii or the continental U.S.
  • Proficient in English reading, writing, and speaking
  • Successful tuberculosis test clearance
  • Valid passport and ability to secure visas
  • Legal right to travel to all countries served
  • Availability for alternative work schedules including evenings, weekends, and holidays
  • High school diploma or GED equivalent
  • Minimum age of 21
  • Authorization to work in the U.S.

Job Qualifications

  • Two years of direct customer experience in the hospitality or airline industry or four years of customer contact and customer service issue resolution in retail, education, health care, or professional services
  • Proficient in business-level Italian and able to read Latin script
  • Vertically reach 82 inches
  • Satisfactorily complete annual FAA-approved re-certification
  • Possess the ability to learn and maintain current knowledge and competency of emergency procedures
  • Demonstrate strong customer service skills and effective conflict resolution
  • Comfortable standing for extended hours and performing physical tasks such as stooping, twisting, lifting 25 pounds and operating safety equipment
  • Able to properly secure oneself in a jump seat without extension and move quickly through cabin aisles
  • Able to serve alcohol
  • Able to relocate within Hawaii or continental U.S.
  • Proficient in reading, writing, and speaking English
  • Successfully pass tuberculosis test
  • Must hold a valid passport and secure applicable visas
  • Must possess legal right to travel to all countries served by Hawaiian Airlines
  • Able to work alternative schedules including evenings, weekends, and holidays
  • High school diploma or GED
  • Minimum age of 21
  • Authorized to work in the U.S.

Job Duties

  • Attend preflight briefings to review flight details including weather, route, altitude, emergency procedures, crew coordination, flight duration, and onboard services
  • Prepare aircraft cabin and ensure readiness for boarding and departure
  • Greet guests warmly, direct them to assigned seats, and assist with stowing carry-on luggage
  • Respond to flight-related questions and provide prompt, courteous service throughout the flight
  • Demonstrate the use of safety equipment such as seat belts, oxygen masks, and life jackets
  • Monitor guest compliance with safety regulations and address infractions professionally and effectively
  • Direct and assist guests during emergency procedures, including evacuations
  • Administer first aid when necessary and complete written and verbal reports of any emergency or safety-related incidents
  • Provide consistent food and beverage service according to airline procedures
  • Collect and reconcile payments for onboard purchases including meals, alcoholic beverages, and duty-free items
  • Prepare guests and cabin for landing by following established procedures
  • Ensure cabin is secure and assist with deplaning as needed
  • Successfully complete annual FAA-approved re-certification and maintain current knowledge of emergency procedures per FAA and airline regulations
  • Collaborate effectively with crew members to deliver a seamless and pleasant guest experience
  • Maintain professionalism, recognize and escalate potential issues, and meet physical demands of flying at high altitudes and working varied schedules
  • Able to work effectively with colleagues to provide prompt and pleasant responses to guest inquiries, requests and complaints during flights
  • Perform emergency duties including assisting ill or incapacitated passengers, evacuating aircraft in heavy smoke, operating oxygen bottles and fire extinguishers, removing and lifting emergency cabin windows, and jumping down emergency slides

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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