Hawaii - Specialist 1, Group Planning & Sales Promotion
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $24.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee Discounts
Travel opportunities
Job Description
JTB Hawaii, Inc. is a prominent leader in the travel services industry, specializing in event planning and management, transportation, golf tours, and merchandising across the Hawaiian Islands. With deep roots in servicing inbound travelers from Japan, JTB Hawaii has grown into a creative and comprehensive provider of global travel and entertainment solutions. The company is renowned for its commitment to delivering exceptional travel experiences that cater to a diverse range of customer needs. They have effectively combined their local expertise with international reach to position themselves as an innovative force within the Hawaiian travel market. JTB Hawaii continuously adapts its... Show More
Job Requirements
- college degree
- at least two to three years experience in the travel industry with emphasis on the Japanese market preferred
- knowledge of special interest tours
- knowledge of Japanese corporate incentive tours (MICE) operations
- strong bilingual English and Japanese communication skills
- working knowledge of Hawaii's tourism infrastructure and Japanese culture
- ability to work independently and cooperatively
- proficiency with computers and office software
- knowledge of JTB's in-house systems
- valid driver's license with clean abstract
Job Qualifications
- college degree
- minimum two to three years experience in the travel industry with emphasis on the Japanese market preferred
- knowledge of special interest tours preferred
- knowledge of Japanese corporate incentive tours (MICE) and operational experience preferred
- ability to communicate professionally in English and Japanese, both written and verbal
- working knowledge of Hawaii's tourism infrastructure
- understanding of Japanese tour characteristics, culture and customs
- ability to work independently and cooperatively
- proficiency with basic computer systems, software, application programs, presentation programs, email and office equipment
- working knowledge of JTB's proprietary computer applications and systems
- valid driver's license with clean abstract
Job Duties
- research and review customer requirements
- meet with tour escorts or organizers to promote tours
- attend site inspections and meetings
- check availability of hotels, banquets, restaurants and other venues
- negotiate prices to support sales offices
- plan, sell, organize, arrange and coordinate group tours and special events
- input data into TOGO system
- contact and consult with business partners to book services
- transmit tour details to internal departments and sales offices in Japan
- provide updated information about hotels, banquets and new products to increase tour profit
- coordinate and conduct sales efforts of tourism and events
- review procedures and improve operational effectiveness
- assist with handling group tours, events, and related projects
- serve as backup in absence of assistant manager
- assist with Japanese or English translations
- perform other duties as assigned
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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