Job Overview
Employment Type
Temporary
Hourly
Internship
Consulting
Full-time
Part-time
Compensation
Type:
Salary
Rate:
Range $34,760.68 - $54,971.14
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee assistance program
Professional development opportunities
Retirement Plan
Disability insurance
Job Description
Fresenius Medical Care North America is a renowned healthcare company dedicated to providing high-quality medical services primarily focused on dialysis care and related treatment options. As a leader in the kidney care industry, Fresenius Medical Care offers comprehensive care to patients requiring dialysis services with a commitment to patient safety, comfort, and effective treatment outcomes. The company fosters a supportive work environment while adhering to the highest standards of medical care, regulatory compliance, and patient confidentiality. Fresenius Medical Care is known for its patient-centered approach and emphasis on innovation, continuous improvement, and compassionate care delivery within its numerous healthcare facilities... Show More
Job Requirements
- high school diploma or GED
- 1 - 2 years related experience such as front office or administrative experience in medical office
- minimum of six months relevant experience preferably in medical setting with insurance billing
- proficiency in computers and Microsoft Office software
- exceptional verbal and written communication skills
- outstanding organizational and planning skills
- excellent project and time management skills
- outstanding customer relations skills
- proper phone etiquette
- exceptional interpersonal skills
- ability to handle multiple tasks simultaneously
Job Qualifications
- high school diploma or GED
- 1 - 2 years related experience such as front office or administrative experience in medical office
- minimum of six months relevant experience preferably in medical setting with insurance billing
- proficiency in computers and Microsoft Office software
- exceptional verbal and written communication skills
- outstanding organizational and planning skills
- excellent project and time management skills
- outstanding customer relations skills
- proper phone etiquette
- exceptional interpersonal skills
- ability to handle multiple tasks simultaneously
Job Duties
- Document patient cancelation and patient no shows as appropriate
- complete front end process of billing procedure ensuring all information is entered into the computer registration module
- obtain necessary patient information (clinical, financial and demographic) from referral source to initiate admissions process
- interview patient or patient representative or referral source to obtain necessary personal and financial data to determine eligibility for admission
- obtain necessary signatures to ensure efficient processing of admissions data in accordance with policies and procedures
- coordinate with referral source or patient or patient's physician to resolve issues impacting patient admission process
- maintain patient confidentiality at all times
- provide patient with appropriate HIPAA information and documentation
- verify and obtain eligibility and benefits for all primary and secondary insurances
- perform pre-certification on all non-Medicare patients before treatment initiation
- work closely with billing personnel to obtain and verify all necessary billing information
- research questions related to charge sheets and file charge sheets in financial records
- distribute copies of billing information and necessary documents to billing department daily
- send patient operative reports to referral source and patient's physician within 72 hours of procedure completion
- ensure appropriate signatures are included on all necessary chart forms
- inspect patient charts post-procedure and obtain physician dictation for medical record filing
- prepare and type routine correspondence, form letters and reports
- answer telephones and route calls
- greet visitors and patients with a positive, polite, courteous and professional attitude
- distribute faxes, memos and emails to appropriate parties
- make copies of correspondence and other printed matter
- print patient schedule and pull patient charts daily
- maintain, purge and file medical records in an organized manner
- obtain medical records as requested
- maintain effective communication with peers and other healthcare providers and facilities
- pick up and sort mail/faxes daily and arrange package pickup and delivery
- participate in staff meetings and communicate issues related to quality of care
- inventory, order or stock office with supplies, equipment, forms and medications as directed
- update and maintain log books and tracking systems in accordance with policies
- maintain waiting room cleanliness and order
- escalate issues to supervisor as necessary
- perform semi-routine functions requiring full job knowledge
- comply with company policies, procedures, and applicable laws
- assist with assigned projects
- perform other duties as assigned
Job Location
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