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Aimbridge Hospitality

Hampton Inn Wichita Falls Sikes Senter Mall - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $13.00
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Work Schedule

Rotating Shifts
Day Shifts
Weekend Shifts
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

The Hampton Inn Wichita Falls - Sikes Senter Mall is a recently renovated hotel known for its convenient location just steps away from the Sikes Senter Mall and only ten minutes from the Wichita Falls Municipal Airport (SPS). This well-appointed property offers guests a blend of comfort, accessibility, and recreational opportunities. With modern amenities including free high-speed internet, a large indoor swimming pool, and a fully-equipped fitness center, guests can enjoy a comfortable and enjoyable stay whether they are traveling for business or leisure. The hotel is also unique for its proximity to local attractions such as the Castaway Cove... Show More

Job Requirements

  • High school diploma or equivalent
  • experience in hotel or related field preferred
  • ability to work weekend shifts including mornings and evenings
  • reliable and energetic team player
  • strong interpersonal and communication skills
  • proficiency with hotel software and Microsoft Office
  • capacity to handle stressful situations calmly

Job Qualifications

  • High school diploma or equivalent
  • experience in a hotel or related field preferred
  • familiarity with hotel management software
  • proficient in Microsoft Office suite
  • strong communication skills
  • excellent multitasking and problem-solving abilities
  • customer service oriented

Job Duties

  • Greet guests with warmth and professionalism
  • manage check-ins and check-outs efficiently
  • handle guest inquiries and special requests promptly
  • maintain accurate reservations and financial transactions
  • communicate effectively with guests and team members
  • quickly resolve guest issues and complaints
  • ensure the front desk environment is organized and welcoming

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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