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Aimbridge Hospitality

Hampton Inn New Orleans Canal Street - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Paid Time Off
Employee assistance program
401k

Job Description

Our hotel, nestled in the historic city of New Orleans, offers a unique blend of modern style set within a beautifully restored 1927 building located conveniently on the Canal Streetcar line. This prime location places us a short walk from beloved cultural landmarks such as the Joy and Saenger Theaters, the vibrant French Quarter, Caesars Superdome, and Smoothie King Arena, with the Port of New Orleans and the Convention Center just a few miles away. Guests enjoy complimentary hot breakfast and a welcoming Canal Street Bar, reflecting our commitment to comfort and quality service. We are proud to deliver an... Show More

Job Requirements

  • high school diploma or equivalent
  • experience in a hotel or related field preferred
  • familiarity with hotel management software
  • proficiency in Microsoft Office suite

Job Qualifications

  • high school diploma or equivalent
  • experience in a hotel or related field preferred
  • familiarity with hotel management software
  • proficiency in Microsoft Office suite
  • excellent communication skills
  • strong multitasking and problem-solving abilities
  • ability to work in a team-oriented environment

Job Duties

  • greet guests warmly and provide outstanding customer service
  • efficiently manage guest check-ins and check-outs
  • handle guest inquiries and requests promptly and courteously
  • manage reservations accurately using hotel management software
  • coordinate with other hotel departments to ensure seamless guest experiences
  • resolve guest issues quickly and professionally
  • maintain organized and precise front desk operations

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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