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Aimbridge Hospitality

Hampton Inn Dallas Downtown - Assistant General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Our hotel is a premier downtown Dallas establishment strategically located with convenient access to major city attractions including the I-30 corridor, the flagship Neiman Marcus store, the convention center, and the vibrant Deep Ellum entertainment district. Just within three miles, guests can enjoy visits to the Cotton Bowl Stadium, American Airlines Center, and the Children’s Aquarium at Fair Park. Renowned for its hospitality and impeccable guest service, our hotel distinguishes itself by fostering a supportive, collaborative work environment where employees truly feel like family. Team success is celebrated with monthly activities and events designed to strengthen bonds and enhance employee... Show More

Job Requirements

  • At least five years of progressive hotel experience with rooms or food and beverage
  • A four-year degree with two to three years of relevant experience or a two-year degree with three to four years of related experience
  • Supervisory background required
  • Ability to stay calm and objective under pressure
  • Must hold or obtain certifications such as Food Handlers, Alcohol Awareness, CPR, and First Aid

Job Qualifications

  • Minimum five years of progressive hotel experience in rooms or food and beverage management
  • Supervisory experience in a hotel setting
  • Strong problem-solving and conflict resolution skills
  • Excellent communication and interpersonal abilities
  • Proficiency with Windows Operating Systems and hotel management software
  • Ability to lead and motivate diverse teams
  • Valid certifications or willingness to obtain Food Handlers, Alcohol Awareness, CPR, and First Aid certifications

Job Duties

  • Supervise multiple departments and drive hotel profitability by managing teams and partnering with the General Manager
  • Proactively identify and resolve operational challenges to ensure efficient daily hotel operations
  • Recruit, hire, and train Guest Services staff while supporting the development of all team members through ongoing training programs
  • Maintain clear, active communication channels with colleagues and guests to address concerns and ensure satisfaction
  • Manage financial data and reporting to support operational decisions and budget adherence
  • Utilize Windows Operating Systems for management tasks and reporting
  • Uphold professional appearance and grooming standards among staff to maintain brand image
  • Deliver exceptional customer service and foster a positive, service-oriented environment

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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