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Hampton Inn & Suites Worcester - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $17.50
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Work Schedule

Standard Hours
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Our hotel is a vibrant and welcoming establishment dedicated to delivering exceptional hospitality experiences to every guest. Known for its commitment to customer satisfaction and a warm, friendly atmosphere, the hotel prides itself on creating a home-away-from-home environment. We offer comfortable accommodations, modern amenities, and a team of enthusiastic professionals passionate about making guests' stays memorable. Located in a convenient area, our property serves leisure and business travelers alike, ensuring that each visit is met with outstanding service and attention to detail. We are currently seeking a Front Desk Agent to join our dynamic team and become the face of... Show More

Job Requirements

  • High school diploma or equivalent
  • experience in a hotel or related field preferred
  • familiarity with hotel management software and Microsoft Office suite
  • excellent communication skills
  • ability to multitask effectively
  • strong problem-solving skills
  • friendly and professional demeanor

Job Qualifications

  • High school diploma or equivalent
  • experience in a hotel or related field preferred
  • familiarity with hotel management software
  • proficiency in Microsoft Office suite
  • strong communication skills
  • problem-solving abilities
  • multitasking and organizational skills

Job Duties

  • Greet guests warmly and provide exceptional customer service
  • manage guest check-ins and check-outs efficiently
  • handle guest inquiries and special requests
  • coordinate with housekeeping and maintenance for guest needs
  • process payments and maintain accurate financial records
  • manage room reservations and availability
  • resolve guest issues and complaints promptly and professionally

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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