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Aimbridge Hospitality

Hampton Inn & Suites Tyler - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Hampton Inn & Suites Tyler-South is a premier hotel located in Tyler, Texas, positioned within the vibrant and pedestrian-friendly Village at Cumberland Park outdoor shopping center. This modern hotel offers guests convenient access to nearly 300 shopping and dining options within a one-mile radius, including popular restaurants and a movie theater. Ideal for travelers who appreciate both comfort and convenience, the Hampton Inn & Suites Tyler-South is committed to providing exceptional service in a friendly and contemporary setting. The hotel features free WiFi in all public areas, a free business center for guests making last-minute updates, a modern 1300 square... Show More

Job Requirements

  • high school diploma or equivalent
  • experience in a hotel or related field preferred
  • familiarity with hotel management software and Microsoft Office suite

Job Qualifications

  • high school diploma or equivalent
  • experience in a hotel or related field preferred
  • familiarity with hotel management software
  • proficiency in Microsoft Office suite
  • excellent communication skills
  • strong interpersonal and customer service skills
  • ability to multitask and work under pressure

Job Duties

  • Welcome guests warmly and provide excellent customer service
  • manage guest check-ins and check-outs efficiently
  • handle guest inquiries and requests promptly
  • maintain accurate reservations records
  • coordinate with other hotel departments to ensure guest satisfaction
  • resolve guest complaints and issues swiftly and professionally
  • manage financial transactions related to guest stays

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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