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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $15.75 - $18.25
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid sick leave
401(k) retirement plan
Employee assistance program
Flexible spending account
Job Description
H Mart is a leading Asian supermarket chain in the United States renowned for its wide selection of fresh and authentic Asian groceries, including fresh produce, meat, seafood, and ready-to-cook meals. Established with the mission of providing high-quality Asian food products and exceptional customer service, H Mart has grown into a household name with numerous locations across the country. The company is committed to creating a shopping environment where customers can find familiar products that cater to diverse cultural tastes while enjoying a friendly and efficient shopping experience. As a prominent grocery chain, H Mart emphasizes freshness, product quality, and... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in retail or grocery store environment preferred
- Ability to work flexible shifts including weekends and holidays
- Basic understanding of food safety and sanitation guidelines
- Strong communication and interpersonal skills
- Capability to handle physical demands of the job including lifting and standing
- Customer service orientation
- Ability to operate register and point-of-sale equipment for cashier positions
- Ability to follow company policies and procedures
- Willingness to learn and adapt to a fast-paced environment
Job Qualifications
- High school diploma or equivalent preferred
- Prior experience in retail or grocery store environment is an asset
- Knowledge of food safety and handling procedures preferred for meat, seafood, and produce roles
- Excellent customer service and communication skills
- Ability to work flexible hours including weekends and holidays
- Basic math and computer skills
- Ability to stand for extended periods and perform physical tasks
- Team-oriented with positive attitude and adaptability
- Ability to operate point-of-sale systems for cashier roles
- Willingness to learn and grow within the company
- Ability to handle multiple tasks simultaneously and prioritize responsibilities effectively
Job Duties
- Prepare, process, and pack various meat products such as pork, beef and chicken items
- Ensure proper handling and storage of all the meat products according to food safety guidelines
- Package and label meat products properly according to company guidelines including merchandising of the meat products in a fresh and appealing manner
- Check for quality, maintain shelves clean and well stocked, rotate and remove out-of-date products
- Clean, filet, and prepare a variety of seafood products
- Greet customers in a friendly and professional manner, offering assistance and answering questions
- Package seafood products adhering to portion sizes and weight requirements
- Create visually appealing displays of seafood products
- Unload, sort, and organize items in the designated storage areas
- Regularly check expiration dates and generate labels with accurate price and organize them in the right place at all times
- Implement a first-in, first-out system to ensure older products are utilized first
- Maintain correct signage for the promotional grocery items
- Use the aisle gun to scan and track inventory
- Merchandising of the produce items in a fresh and appealing manner
- Handle root vegetables carefully, ensuring proper storage, handling, and display techniques
- Continuously expand knowledge of different techniques to maintain quality and freshness
- Manage displays of UPC products such as tofu, salad, and nuts
- Plan and execute display changes based on season, time and date
- Prepare and make various meals and dishes according to standardized recipes and guidelines
- Regularly monitor and rotate food items to ensure freshness and quality
- Clean and sanitize food preparation areas, cooking equipment, and utensils regularly to maintain a clean and safe working environment
- Assist with customer questions and help as needed
- Regularly monitor the parking lot for loose grocery carts and return them to the appropriate bays
- Assist customers with general questions and help them by loading their groceries to their vehicle as needed
- Provide assistance to the cashier by bagging customers shopping items
- Maintain all areas clean by collecting and removing trash and recyclables, sweeping, mopping, and vacuuming all area floors, restrooms and break areas, and replenishing supplies
- Perform other operational support duties and tasks including special cleaning duties as assigned
- Work closely with all employees to provide every customer with a satisfied and safe shopping experience
- Place wet floor signs or caution signs in visible areas to alert customers and colleagues of potential hazards
- Take immediate action to clear and clean up water spills to prevent slip and fall hazards
- Maintain accurate records of houseware inventory within the store
- Assist in the ordering process for houseware items
- Assist customer issues and complaints and ensure customers are satisfied with their shopping experience
- Provide exceptional customer service by assisting customers with inquiries
- Conduct face-to-face sales interactions with customers, effectively demonstrating the features and benefits of houseware products
- Perform all cash register functions such as greeting customers, scanning and ringing up items correctly, processing payments, and issuing receipts
- Maintain proficiency with item code and PLUs
- Handle all cash, credit, and debit card transactions with accuracy
- Perform all opening, shift changing and closing duties while keeping the area clean and organized
- Assist with bagging items and customer inquiries as needed
- Provide excellent customer service by greeting and assisting customers with products and services
- Assist with sorting paperwork such as invoices, sales orders, item data, etc
- Assist customer issues and complaints and ensure customers are satisfied with their shopping experience
- Follow company policies and procedures on refunds, redeeming smart card points rewards as well as overall cash handling
- Perform other customer service related duties and tasks as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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