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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $15.25 - $17.50
Work Schedule
Day Shifts
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
flexible spending accounts
Employee assistance program
Paid sick leave
401(k) retirement plan
Business Travel Accident insurance
Job Description
H Mart is a leading Asian supermarket chain renowned for providing a wide selection of fresh and imported groceries, household goods, and specialty items catering to the needs of diverse communities. As a well-established retail company, H Mart prides itself on its commitment to customer satisfaction, product quality, and a welcoming shopping environment. Its stores are typically vibrant marketplaces where customers can access fresh produce, seafood, meat, grocery, ready-to-cook meals, and houseware products, along with excellent customer service. H Mart employs a variety of dedicated associates who contribute to its success by maintaining the store’s operational standards and helping customers... Show More
Job Requirements
- High school diploma or equivalent
- Ability to work flexible hours including weekends and holidays
- Ability to lift and carry heavy items safely
- Excellent customer service skills
- Basic English proficiency
- Must comply with food safety standards
- Ability to use point of sale (POS) systems
- Good organizational and time management skills
- Must be detail oriented and able to multitask
- Ability to work in a fast paced environment
Job Qualifications
- High school diploma or equivalent preferred
- Previous experience in retail, grocery, or food service roles is an asset
- Good communication and interpersonal skills
- Ability to work effectively in a team environment
- Basic knowledge of food handling and safety practices for meat, seafood, and produce roles
- Reliable and punctual with a strong work ethic
- Customer service oriented with a positive attitude
- Ability to follow company policies and procedures
- Willingness to learn and adapt to various store departments
- Ability to stand for extended periods and perform physical tasks
- Basic math and cash handling skills for cashier roles
Job Duties
- Prepare, process, and pack various meat products such as pork, beef and chicken items
- Ensure proper handling and storage of all the meat products according to food safety guidelines
- Package and label meat products properly according to the company guideline including merchandising of the meat products in a fresh and appealing manner
- Check for quality, maintain shelves clean and well stocked, rotate and remove out-of-date products, and perform other duties as assigned
- Clean, filet, and prepare a variety of seafood products
- Greet customers in a friendly and professional manner, offering assistance and answering questions
- Package seafood products adhering to portion sizes and weight requirements
- Create visually appealing displays of seafood products
- Unload, sort, and organize items in the designated storage areas
- Regularly check expiration dates and generate labels with accurate price and organize them in the right place at all times
- Implement a first-in, first-out system to ensure older products are utilized first
- Maintain correct signage for the promotional grocery items
- Use the aisle gun to scan and track inventory
- Merchandising of the produce items in a fresh and appealing manner
- Handle root vegetables carefully, ensuring proper storage, handling, and display techniques
- Continuously expand your knowledge of different techniques to maintain quality and freshness of the products
- Manage displays of UPC products, such as tofu, salad, and nuts
- Plan and execute display changes based on season, time and date
- Prepare and make various meals and dishes according to standardized recipes and guidelines
- Regularly monitor and rotate food items to ensure freshness and quality
- Clean and sanitize food preparation areas, cooking equipment, and utensils regularly
- Assist with customer questions and help as needed
- Regularly monitor the parking lot for loose grocery carts and return them to the appropriate bays
- Assist customers with general questions and help them by loading their groceries to their vehicle as needed
- Provide assistance to the cashier by bagging customers' shopping items
- Maintain all areas clean by collecting and removing trash and recyclables, sweeping, mopping, and vacuuming floors, restrooms, and break areas
- Replenish supplies
- Perform other operational support duties and tasks including special cleaning duties as assigned
- Work closely with all employees to provide every customer with a satisfied and safe shopping experience
- Place wet floor signs or caution signs in visible areas to alert customers and colleagues of potential hazards
- Take immediate action to clear and clean up water spills to prevent slip and fall hazards
- Maintain accurate records of houseware inventory within the store
- Assist in the ordering process for houseware items
- Assist customer issues and complaints, and ensure customers are satisfied with their shopping experience
- Provide exceptional customer service by assisting customers with inquiries
- Conduct face-to-face sales interactions with customers, effectively demonstrating the features and benefits of houseware products
- Perform all cash register functions such as greeting customers, scanning and ringing up items correctly, processing payments, and issuing receipts
- Maintain proficiency with the item code and PLUs
- Handle all cash, credit, and debit card transactions with accuracy
- Perform all opening, shift changing and closing duties while keeping the area clean and organized
- Assist with bagging items and customer inquiries as needed
- Provide excellent customer service by greeting customers and assisting with products and services
- Assist with sorting paperwork such as invoices, sales orders, item data, etc.
- Assist customer issues and complaints, and ensure customers are satisfied with their shopping experience
- Follow company policies and procedures on refunds, redeeming smart card points rewards as well as overall cash handling
- Perform other customer service related duties and tasks as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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