Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Flexible spending account
Employee assistance program
Paid sick leave
401(k) retirement plan
Business Travel Accident insurance
Job Description
H Mart is a leading supermarket chain specializing in providing a wide range of Asian and international grocery products. Known for its commitment to quality, freshness, and excellent customer service, H Mart caters to diverse communities across multiple locations, offering everything from fresh produce, meats, and seafood to household goods and ready-to-cook meals. The company’s dedication to delivering authentic products and a welcoming shopping experience has earned it a loyal customer base and significant recognition in the retail grocery industry.
H Mart is currently seeking motivated individuals to join their team in various Store Associate roles, such as Meat, Seaf... Show More
H Mart is currently seeking motivated individuals to join their team in various Store Associate roles, such as Meat, Seaf... Show More
Job Requirements
- Ability to stand for extended periods
- Must be 18 years or older
- Ability to lift and carry moderate weights
- Flexible availability including weekends and holidays
- Legally authorized to work in the country
- Basic proficiency with technology for inventory scanning and cash register use
- Strong attention to detail
- Good physical stamina and manual dexterity
- Positive attitude and customer-oriented mindset
Job Qualifications
- High school diploma or equivalent preferred
- Previous experience in retail or grocery store environment is an asset
- Knowledge of food safety and handling practices is beneficial for meat, seafood, produce, and RTC roles
- Strong communication and interpersonal skills
- Ability to provide excellent customer service
- Basic math skills for cash handling and inventory management
- Ability to work in a fast-paced environment and multitask
- Willingness to learn product information and store procedures
- Dependability and punctuality
- Ability to follow company policies and procedures
- Team player attitude and adaptability
Job Duties
- Prepare, process, and pack various meat products such as pork, beef and chicken items
- Ensure proper handling and storage of all the meat products according to food safety guidelines
- Package and label meat products properly according to the company guideline including merchandising of the meat products in a fresh and appealing manner
- Check for quality, maintain shelves clean and well stocked, rotate and remove out-of-date products, and perform other duties as assigned
- Clean, filet, and prepare a variety of seafood products
- Greet customers in a friendly and professional manner, offering assistance and answering questions
- Package seafood products adhering to portion sizes and weight requirements
- Create visually appealing displays of seafood products
- Unload, sort, and organize items in the designated storage areas
- Regularly check expiration dates and generate labels with accurate price and organize them in the right place at all times
- Implement a first-in, first-out system to ensure older products are utilized first
- Maintain correct signage for the promotional grocery items
- Use the aisle gun to scan and track inventory
- Merchandising of the produce items in a fresh and appealing manner
- Handle root vegetables carefully, ensuring proper storage, handling, and display techniques
- Continuously expand knowledge of different techniques to maintain quality and freshness of the products
- Manage displays of UPC products, such as tofu, salad, and nuts
- Plan and execute display changes based on season, time and date
- Prepare and make various meals and dishes according to standardized recipes and guidelines
- Regularly monitor and rotate food items to ensure freshness and quality
- Clean and sanitize food preparation areas, cooking equipment, and utensils regularly to maintain a clean and safe working environment
- Assist with customer’s questions and help as needed
- Regularly monitor the parking lot for loose grocery carts and return them to the appropriate bays
- Assist customers with general questions and help them by loading their groceries to their vehicle as needed
- Provide assistance to the cashier by bagging the customers shopping items
- Maintain all areas clean, collecting and removing trash and recyclables, sweep, mop, and vacuum all area floors, restrooms and break areas, replenish supplies
- Perform other operational support duties and tasks including special cleaning duties as assigned
- Work closely with all employees to provide every customer with a satisfied and safe shopping experience
- Place wet floor signs or caution signs in visible areas to alert customers and colleagues of potential hazards
- Take immediate action to clear and clean up water spills to prevent slip and fall hazards
- Maintain accurate records of houseware inventory within the store
- Assist in the ordering process for houseware items
- Assist customer issues and complaints, and ensure customers are satisfied with their shopping experience
- Provide exceptional customer service by assisting customers with inquiries
- Conduct face-to-face sales interactions with customers, effectively demonstrating the features and benefits of houseware products
- Perform all cash register functions such as greeting customers, scanning and ringing up items correctly, processing payments, and issuing receipts
- Maintain proficiency with the item code and PLUs
- Handle all cash, credit, and debit card transactions with accuracy
- Perform all opening, shift changing and closing duties while keeping the area clean and organized
- Assist with bagging items and customer inquiries as needed
- Provide excellent customer service by greeting them and assisting with products and services
- Assist with sorting paperwork such as invoices, sales orders, item data, etc.
- Assist customer issues and complaints, and ensure customers are satisfied with their shopping experience
- Follow company policies and procedures on refunds, redeeming smart card points rewards as well as overall cash handling
- Perform other customer service related duties and tasks as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
A simple hiring platform for hospitality businesses.
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