Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $16.90 - $18.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid sick leave
401(k) retirement plan
Employee assistance program
Flexible spending account
Job Description
H Mart is a leading Asian supermarket chain renowned for its wide selection of fresh groceries, quality meat, seafood, produce, and specialty items. Known for its commitment to customer satisfaction and quality products, H Mart has established itself as a trusted destination for shoppers seeking authentic Asian food and everyday grocery needs. As a company focused on growth and excellence, it offers a dynamic and supportive work environment for its employees. Joining H Mart means becoming part of a team that values teamwork, customer service, and a passion for quality. The company prides itself on its ability to provide fresh,... Show More
Job Requirements
- High school diploma or equivalent
- Previous retail or customer service experience preferred
- Must be able to work flexible hours including evenings, weekends, and holidays
- Ability to stand and walk for long periods
- Basic math skills
- Ability to communicate effectively with customers and team members
- Must comply with food safety standards for meat, seafood, produce or RTC departments respectively
- Ability to handle physical demands of the job including lifting up to 50 pounds
- Reliable and punctual
- Willingness to follow company policies and procedures
- Must be at least 18 years old
Job Qualifications
- High school diploma or equivalent preferred
- Previous retail or customer service experience an asset
- Strong communication and interpersonal skills
- Ability to work effectively in a team environment
- Basic math skills for handling transactions
- Familiarity with food safety and sanitation guidelines for applicable departments
- Ability to lift and carry heavy items as needed
- Detail-oriented with good organizational skills
- Friendly, approachable, and customer service minded
- Ability to stand for extended periods and perform repetitive tasks
- Willingness to learn and adapt to new procedures and technologies
Job Duties
- Prepare, process, and pack various meat products such as pork, beef and chicken items
- Ensure proper handling and storage of all the meat products according to food safety guidelines
- Package and label meat products properly according to the company guideline including merchandising of the meat products in a fresh and appealing manner
- Check for quality, maintain shelves clean and well stocked, rotate and remove out-of-date products, and perform other duties as assigned
- Clean, filet, and prepare a variety of seafood products
- Greet customers in a friendly and professional manner, offering assistance and answering questions
- Package seafood products adhering to portion sizes and weight requirements
- Create visually appealing displays of seafood products
- Unload, sort, and organize items in designated storage areas
- Regularly check expiration dates and generate labels with accurate price and organize them in the right place at all times
- Implement a first-in, first-out system to ensure older products are utilized first
- Maintain correct signage for promotional grocery items
- Use the aisle gun to scan and track inventory
- Merchandising of the produce items in a fresh and appealing manner
- Handle root vegetables carefully, ensuring proper storage, handling, and display techniques
- Continuously expand knowledge of different techniques to maintain quality and freshness of the products
- Manage displays of UPC products such as tofu, salad, and nuts
- Plan and execute display changes based on season, time and date
- Prepare and make various meals and dishes according to standardized recipes and guidelines
- Regularly monitor and rotate food items to ensure freshness and quality
- Clean and sanitize food preparation areas, cooking equipment, and utensils regularly to maintain a clean and safe working environment
- Assist with customer’s questions and help as needed
- Regularly monitor the parking lot for loose grocery carts and return them to the appropriate bays
- Assist customers with general questions and help them by loading their groceries to their vehicle as needed
- Provide assistance to the cashier by bagging the customers shopping items
- Maintain all areas clean by collecting and removing trash and recyclables, sweeping, mopping, and vacuuming all area floors, restrooms and break areas, replenish supplies
- Perform other operational support duties and tasks including special cleaning duties as assigned
- Work closely with all employees to provide every customer with a satisfied and safe shopping experience
- Place wet floor signs or caution signs in visible areas to alert customers and colleagues of potential hazards
- Take immediate action to clear and clean up water spills to prevent slip and fall hazards
- Maintain accurate records of houseware inventory within the store
- Assist in the ordering process for houseware items
- Assist customer issues and complaints and ensure customers are satisfied with their shopping experience
- Provide exceptional customer service by assisting customers with inquiries
- Conduct face-to-face sales interactions with customers effectively demonstrating the features and benefits of houseware products
- Perform all cash register functions such as greeting customers, scanning and ringing up items correctly, processing payments, and issuing receipts
- Maintain proficiency with the item code and PLUs
- Handle all cash, credit, and debit card transactions with accuracy
- Perform all opening, shift changing and closing duties while keeping the area clean and organized
- Assist with bagging items and customer inquiries as needed
- Provide excellent customer service by greeting them and assisting with products and services
- Assist with sorting paperwork such as invoices, sales orders, item data, etc.
- Assist customer issues and complaints and ensure customers are satisfied with their shopping experience
- Follow company policies and procedures on refunds, redeeming smart card points rewards as well as overall cash handling
- Perform other customer service related duties and tasks as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
OysterLink - a hiring platform for restaurants and hotels.
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