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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $15.00 - $17.25
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Employee assistance program
401(k) retirement plan
Life insurance
Paid Time Off
Paid sick leave
Holiday gift certificates
Flexible spending account
Dependent child care spending account
Job Description
H Mart is a leading Asian supermarket chain known for its extensive selection of fresh produce, meats, seafood, grocery, and household items. Committed to quality service and a diverse product range, H Mart provides an inviting and convenient shopping experience to its customers. The company prides itself on delivering excellent customer service and maintaining high standards in product freshness and safety. With stores located across multiple regions, H Mart is a dynamic workplace offering a variety of roles within the retail and food service sectors. The company culture encourages teamwork, adaptability, and continuous learning, making it an ideal environment for... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in retail or food service is preferred
- strong customer service orientation
- good communication skills
- ability to follow food safety and hygiene guidelines
- physically able to perform duties such as lifting, standing, and moving for extended periods
- reliable and punctual
- able to work flexible hours including weekends and holidays
Job Qualifications
- High school diploma or equivalent preferred
- previous retail experience is an advantage but not required
- strong customer service skills
- effective communication and interpersonal abilities
- basic knowledge of food safety and hygiene practices
- ability to learn and adhere to company policies and procedures
- detail-oriented with good organizational skills
- capable of standing for extended periods
- ability to work in a fast-paced team environment
- willingness to work flexible shifts including weekends and holidays
Job Duties
- Prepare, process, and pack various meat products such as pork, beef and chicken items
- ensure proper handling and storage of all the meat products according to food safety guidelines
- package and label meat products and properly according to the company guideline including merchandising of the meat products in a fresh and appealing manner
- check for quality, maintain shelves clean and well stocked, rotate and remove out-of-date products, and perform other duties as assigned
- clean, filet, and prepare a variety of seafood product
- greet customers in a friendly and professional manner, offering assistance and answering questions
- package seafood products adhering to portion sizes and weight requirements
- create visually appealing displays of seafood products
- unload, sort, and organize items in the designated storage areas
- regularly check expiration dates and generate labels with accurate price and organize them in the right place at all times
- implement a first-in, first-out system to ensure older products are utilized first
- maintain correct signage for the promotional grocery items
- use the aisle gun to scan and track inventory
- merchandising of the produce items in a fresh and appealing manner
- handle root vegetables carefully, ensuring proper storage, handling, and display techniques
- continuously expand your knowledge of different techniques in order to maintain quality and freshness of the products
- manage displays of UPC products, such as tofu, salad, and nuts
- plan and execute display changes based on season, time and date
- prepare and make various meals and dishes according to standardized recipes and guidelines
- regularly monitor and rotate food items to ensure freshness and quality
- clean and sanitize food preparation areas, cooking equipment, and utensils regularly to maintain a clean and safe working environment
- assist with customer’s questions and help as needed
- regularly monitor the parking lot for loose grocery carts and return them to the appropriate bays
- assist customers with general questions and help them by loading their groceries to their vehicle as needed
- provide assistance to the cashier by bagging the customers shopping items
- maintain all areas clean leaning duties collect and remove trash and recyclables sweep, mop, and vacuum all area floors, restrooms and break areas replenish supplies
- perform other operational support duties and tasks including special cleaning duties as assigned
- work closely with all employees to provide every customer with a satisfied and safe shopping experience
- place wet floor signs or caution signs in visible areas to alert customers and colleagues of potential hazards
- take immediate action to clear and clean up water spills to prevent slip and fall hazards
- maintain accurate records of houseware inventory within the store
- assist in the ordering process for houseware items
- assist customer issues and complaints, and ensure customers are satisfied with their shopping experience
- provide exceptional customer service by assisting customers with inquiries
- conduct face-to-face sales interactions with customers, effectively demonstrating the features and benefits of houseware products
- perform all cash register functions such as greeting customers, scanning and ringing up items correctly, processing payments, and issuing receipts
- maintain proficiency with the item code and PLUs
- handle all cash, credit, and debit card transactions with accuracy
- perform all opening, shift changing and closing duties while keeping the area clean and organized
- assist with bagging items and customer inquiries as needed
- provide excellent customer service by greeting them and assisting with products and services
- assist with sorting paperwork such as invoices, sales orders, item data, etc.
- assist customer issues and complaints, and ensure customers are satisfied with their shopping experience
- follow company policies and procedures on refunds, redeeming smart card points rewards as well as overall cash handling
- perform other customer service related duties and tasks as assigned
Job Qualifications
Experience
No experience required
Job Location
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