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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $15.25 - $17.50
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
FSA
DCFSA
Employee assistance program
Paid sick leave
401k
Business Travel Accident insurance
Job Description
H Mart is a well-established and highly regarded grocery retail chain specializing in providing a variety of Asian food products and fresh groceries to meet the needs of diverse communities. Known for its commitment to quality and excellent customer service, H Mart operates stores that offer an extensive selection of fresh produce, meat, seafood, ready-to-cook items, grocery necessities, houseware products, and more. The company prides itself on maintaining a clean and inviting shopping environment, delivering a pleasurable shopping experience for customers, and promoting employee growth and satisfaction. With multiple departments ranging from meat and seafood to grocery and housewares, the... Show More
Job Requirements
- High school diploma or equivalent
- Previous retail or grocery store experience preferred
- Ability to handle physical workload including lifting and standing
- Excellent communication and customer service skills
- Availability to work flexible shifts including weekends and holidays
- Basic math skills and cash handling ability
- Ability to follow food safety and store procedures
- Strong teamwork and adaptability
Job Qualifications
- High school diploma or equivalent preferred
- Previous experience in retail or grocery stores is an advantage
- Basic knowledge of food safety and handling standards
- Strong customer service and communication skills
- Ability to work flexible hours including weekends and holidays
- Basic math and cash handling skills
- Ability to stand for extended periods and perform physical tasks
- Team player with a positive and proactive attitude
- Willingness to learn and adapt to various store functions and departments
Job Duties
- Prepare process and pack various meat products such as pork beef and chicken items
- Ensure proper handling and storage of all the meat products according to food safety guidelines
- Package and label meat products and properly according to the company guideline including merchandising of the meat products in a fresh and appealing manner
- Check for quality maintain shelves clean and well stocked rotate and remove out-of-date products and perform other duties as assigned
- Clean filet and prepare a variety of seafood product
- Greet customers in a friendly and professional manner offering assistance and answering questions
- Package seafood products adhering to portion sizes and weight requirements
- Create visually appealing displays of seafood products
- Unload sort and organize items in the designated storage areas
- Regularly check expiration dates and generate labels with accurate price and organize them in the right place at all times
- Implement a first-in first-out system to ensure older products are utilized first
- Maintain correct signage for the promotional grocery items
- Use the aisle gun to scan and track inventory
- Merchandising of the produce items in a fresh and appealing manner
- Handle root vegetables carefully ensuring proper storage handling and display techniques
- Continuously expand your knowledge of different techniques in order to maintain quality and freshness of the products
- Manage displays of UPC products such as tofu salad and nuts
- Plan and execute display changes based on season time and date
- Prepare and make various meals and dishes according to standardized recipes and guidelines
- Regularly monitor and rotate food items to ensure freshness and quality
- Clean and sanitize food preparation areas cooking equipment and utensils regularly to maintain a clean and safe working environment
- Assist with customer’s questions and help as needed
- Regularly monitor the parking lot for loose grocery carts and return them to the appropriate bays
- Assist customers with general questions and help them by loading their groceries to their vehicle as needed
- Provide assistance to the cashier by bagging the customers shopping items
- Maintain all areas clean leaning duties collect and remove trash and recyclables sweep mop and vacuum all area floors restrooms and break areas replenish supplies
- Perform other operational support duties and tasks including special cleaning duties as assigned
- Work closely with all employees to provide every customer with a satisfied and safe shopping experience
- Place wet floor signs or caution signs in visible areas to alert customers and colleagues of potential hazards
- Take immediate action to clear and clean up water spills to prevent slip and fall hazards
- Maintain accurate records of houseware inventory within the store
- Assist in the ordering process for houseware items
- Assist customer issues and complaints and ensure customers are satisfied with their shopping experience
- Provide exceptional customer service by assisting customers with inquiries
- Conduct face-to-face sales interactions with customers effectively demonstrating the features and benefits of houseware products
- Perform all cash register functions such as greeting customers scanning and ringing up items correctly processing payments and issuing receipts
- Maintain proficiency with the item code and PLUs
- Handle all cash credit and debit card transactions with accuracy
- Perform all opening shift changing and closing duties while keeping the area clean and organized
- Assist with bagging items and customer inquiries as needed
- Provide excellent customer service by greeting them and assisting with products and services
- Assist with sorting paperwork such as invoices sales orders item data etc.
- Assist customer issues and complaints and ensure customers are satisfied with their shopping experience
- Follow company policies and procedures on refunds redeeming smart card points rewards as well as overall cash handling
- Perform other customer service related duties and tasks as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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