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H Mart Frederick - Store Associate (Full-Time)

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $15.25 - $17.50
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Employee assistance program
401(k) retirement plan
Life insurance
Paid Time Off
Paid sick leave
Holiday gift certificates
Flexible spending account
Dependent child care spending account

Job Description

H Mart is a leading Asian supermarket chain renowned for its wide selection of authentic Asian groceries and fresh products. With a strong commitment to providing high-quality food and exceptional customer service, H Mart has grown to become one of the most trusted names in Asian grocery retail. The company operates numerous stores across different locations, offering a diverse range of products including fresh produce, meat, seafood, housewares, and ready-to-cook meals. H Mart's dedication to quality, variety, and customer satisfaction has made it a preferred shopping destination for customers seeking authentic Asian ingredients and a pleasant store experience.

The St... Show More

Job Requirements

  • High school diploma or equivalent
  • Prior experience in retail or grocery preferred
  • Basic knowledge of food safety and hygiene practices
  • Ability to stand for extended periods
  • Strong communication and customer service skills
  • Ability to work flexible hours including weekends and holidays
  • Ability to lift and carry heavy items
  • Attention to detail and organizational skills
  • Willingness to learn and adapt

Job Qualifications

  • Customer service experience
  • Knowledge of product handling and safety procedures
  • Ability to operate cash registers and POS systems
  • Experience in inventory management
  • Strong interpersonal and communication skills
  • Ability to work in a fast-paced environment
  • Teamwork and collaboration skills

Job Duties

  • Prepare, process, and pack various meat products such as pork, beef and chicken items
  • Ensure proper handling and storage of all the meat products according to food safety guidelines
  • Package and label meat products properly according to company guidelines including merchandising of the meat products in a fresh and appealing manner
  • Check for quality, maintain shelves clean and well stocked, rotate and remove out-of-date products, and perform other duties as assigned
  • Clean, filet, and prepare a variety of seafood products
  • Greet customers in a friendly and professional manner, offering assistance and answering questions
  • Package seafood products adhering to portion sizes and weight requirements
  • Create visually appealing displays of seafood products
  • Unload, sort, and organize items in designated storage areas
  • Regularly check expiration dates and generate labels with accurate price and organize them in the right place
  • Implement a first-in, first-out system to ensure older products are utilized first
  • Maintain correct signage for promotional grocery items
  • Use aisle gun to scan and track inventory
  • Merchandise produce items in a fresh and appealing manner
  • Handle root vegetables carefully, ensuring proper storage, handling, and display techniques
  • Continuously expand your knowledge of different techniques to maintain quality and freshness of products
  • Manage displays of UPC products such as tofu, salad, and nuts
  • Plan and execute display changes based on season, time and date
  • Prepare and make various meals and dishes according to standardized recipes and guidelines
  • Regularly monitor and rotate food items to ensure freshness and quality
  • Clean and sanitize food preparation areas, cooking equipment, and utensils regularly
  • Assist customers with questions and help as needed
  • Regularly monitor parking lot for loose grocery carts and return them to appropriate bays
  • Assist customers with general questions and help with loading groceries to vehicles
  • Provide assistance to cashier by bagging customers' shopping items
  • Maintain all areas clean by performing cleaning duties such as collecting and removing trash, sweeping, mopping, vacuuming floors, restrooms, and break areas
  • Replenish supplies
  • Perform other operational support duties and special cleaning tasks as assigned
  • Work closely with employees to provide a satisfied and safe shopping experience
  • Place wet floor or caution signs to alert customers and colleagues of potential hazards
  • Take immediate action to clear and clean up spills
  • Maintain accurate records of houseware inventory
  • Assist in the ordering process for houseware items
  • Handle customer issues and complaints ensuring customer satisfaction
  • Provide exceptional customer service by assisting customers with inquiries
  • Conduct face-to-face sales interactions demonstrating features and benefits of houseware products
  • Perform all cash register functions such as greeting customers, scanning and ringing up items correctly, processing payments, and issuing receipts
  • Maintain proficiency with item code and PLUs
  • Handle all cash, credit, and debit card transactions with accuracy
  • Perform all opening, shift changing and closing duties while keeping register area clean and organized
  • Assist with bagging items and customer inquiries
  • Provide excellent customer service by greeting and assisting customers
  • Assist with sorting paperwork such as invoices, sales orders, and item data
  • Follow company policies and procedures on refunds, redeeming smart card points rewards and cash handling
  • Perform other customer service related duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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