Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.20 - $18.20
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid sick leave
401(k) retirement plan
Employee assistance program
Business Travel Accident insurance
Job Description
H Mart is a leading grocery store chain known for its diverse selection of Asian food products, fresh produce, and exceptional customer service. Established to provide customers with authentic, high-quality ingredients and produce, H Mart has grown to become a trusted name in the retail food industry. The company prides itself on offering an extensive variety of products that cater to different culinary cultures, ensuring customers have access to fresh and unique items that suit their tastes and dietary needs. H Mart’s commitment to quality, freshness, and customer satisfaction makes it a preferred shopping destination for many households.
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Job Requirements
- Must be at least 18 years old
- ability to stand and walk for extended periods
- reliable and punctual
- able to lift and carry moderate weights as required by the role
- availability to work flexible shifts including weekends and holidays
- authorized to work in the country
- basic English proficiency for effective communication
- commitment to follow safety protocols and company policies
Job Qualifications
- High school diploma or equivalent preferred
- previous retail or customer service experience is an advantage
- familiarity with food safety standards and handling best practices preferred for food-related positions
- strong communication and interpersonal skills
- ability to work effectively in a team environment
- basic math skills and cash handling experience for cashier roles
- attention to detail and organizational skills
- willingness to learn product knowledge and store procedures
- ability to manage multiple tasks and adapt to changing priorities
- positive attitude and customer-oriented mindset
Job Duties
- Prepare, process, and pack various meat products such as pork, beef and chicken items
- ensure proper handling and storage of all the meat products according to food safety guidelines
- package and label meat products properly according to company guidelines including merchandising of the meat products in a fresh and appealing manner
- check for quality, maintain shelves clean and well stocked, rotate and remove out-of-date products, and perform other duties as assigned
- clean, filet, and prepare a variety of seafood products
- greet customers in a friendly and professional manner, offering assistance and answering questions
- package seafood products adhering to portion sizes and weight requirements
- create visually appealing displays of seafood products
- unload, sort, and organize items in the designated storage areas
- regularly check expiration dates and generate labels with accurate price and organize them in the right place at all times
- implement a first-in, first-out system to ensure older products are utilized first
- maintain correct signage for the promotional grocery items
- use the aisle gun to scan and track inventory
- merchandising of the produce items in a fresh and appealing manner
- handle root vegetables carefully, ensuring proper storage, handling, and display techniques
- continuously expand knowledge of different techniques in order to maintain quality and freshness of the products
- manage displays of UPC products such as tofu, salad, and nuts
- plan and execute display changes based on season, time and date
- prepare and make various meals and dishes according to standardized recipes and guidelines
- regularly monitor and rotate food items to ensure freshness and quality
- clean and sanitize food preparation areas, cooking equipment, and utensils regularly to maintain a clean and safe working environment
- assist with customer’s questions and help as needed
- regularly monitor the parking lot for loose grocery carts and return them to the appropriate bays
- assist customers with general questions and help them by loading their groceries to their vehicle as needed
- provide assistance to the cashier by bagging the customers shopping items
- maintain all areas clean by collecting and removing trash and recyclables, sweeping, mopping, and vacuuming all area floors, restrooms and break areas, replenish supplies
- perform other operational support duties including special cleaning duties as assigned
- work closely with all employees to provide every customer with a satisfied and safe shopping experience
- place wet floor signs or caution signs in visible areas to alert customers and colleagues of potential hazards
- take immediate action to clear and clean up water spills to prevent slip and fall hazards
- maintain accurate records of houseware inventory within the store
- assist in the ordering process for houseware items
- assist customer issues and complaints, and ensure customers are satisfied with their shopping experience
- provide exceptional customer service by assisting customers with inquiries
- conduct face-to-face sales interactions with customers, effectively demonstrating the features and benefits of houseware products
- perform all cash register functions such as greeting customers, scanning and ringing up items correctly, processing payments, and issuing receipts
- maintain proficiency with the item code and PLUs
- handle all cash, credit, and debit card transactions with accuracy
- perform all opening, shift changing and closing duties while keeping the area clean and organized
- assist with bagging items and customer inquiries as needed
- provide excellent customer service by greeting them and assisting with products and services
- assist with sorting paperwork such as invoices, sales orders, item data, etc.
- assist customer issues and complaints, and ensure customers are satisfied with their shopping experience
- follow company policies and procedures on refunds, redeeming smart card points rewards as well as overall cash handling
- perform other customer service related duties and tasks as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
OysterLink connects hospitality businesses with candidates.
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