Job Overview
Employment Type
Full-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $16.90 - $18.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Employee assistance program
401(k) retirement plan
Life insurance
Paid Time Off
Paid sick leave
Holiday gift certificates
Flexible spending account
Dependent child care spending account
Job Description
H Mart is a leading Asian supermarket chain known for offering a vast selection of high-quality products including fresh produce, meat, seafood, grocery, and houseware items. Renowned for combining traditional Asian flavors with a modern grocery shopping experience, H Mart proudly serves diverse communities across multiple locations. The company is committed to providing exceptional customer service, maintaining fresh and appealing product displays, and adhering to the highest standards of food safety and quality. Emphasizing teamwork, adaptability, problem-solving and product knowledge, H Mart creates an inclusive and dynamic work environment that encourages continued learning and professional growth.
The Store Associ... Show More
The Store Associ... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in retail or grocery environments preferred
- Ability to stand for extended periods and lift moderate weights
- Basic food safety certification or willingness to obtain for meat, seafood or produce roles
- Strong verbal and written communication skills
- Flexibility to work various shifts including weekends and holidays
- Customer-focused attitude and positive demeanor
- Ability to follow instructions and work under supervision
- Basic proficiency with technology for inventory tracking and register operation
Job Qualifications
- High school diploma or equivalent
- Previous retail or grocery store experience preferred
- Strong customer service skills
- Ability to handle multiple tasks and work efficiently in a fast-paced environment
- Basic knowledge of food safety and handling procedures for roles involving perishable goods
- Effective communication and interpersonal skills
- Ability to work as part of a team
- Willingness to learn product knowledge and company procedures
- Attention to detail and strong organizational skills
- Ability to operate cash register and handle transactions accurately for cashier positions
Job Duties
- Prepare, process, and pack various meat products such as pork, beef and chicken items
- Ensure proper handling and storage of all the meat products according to food safety guidelines
- Package and label meat products properly according to the company guideline including merchandising of the meat products in a fresh and appealing manner
- Check for quality, maintain shelves clean and well stocked, rotate and remove out-of-date products, and perform other duties as assigned
- Clean, filet, and prepare a variety of seafood product
- Greet customers in a friendly and professional manner, offering assistance and answering questions
- Package seafood products adhering to portion sizes and weight requirements
- Create visually appealing displays of seafood products
- Unload, sort, and organize items in the designated storage areas
- Regularly check expiration dates and generate labels with accurate price and organize them in the right place at all times
- Implement a first-in, first-out system to ensure older products are utilized first
- Maintain correct signage for the promotional grocery items
- Use the aisle gun to scan and track inventory
- Merchandising of the produce items in a fresh and appealing manner
- Handle root vegetables carefully, ensuring proper storage, handling, and display techniques
- Continuously expand your knowledge of different techniques in order to maintain quality and freshness of the products
- Manage displays of UPC products, such as tofu, salad, and nuts
- Plan and execute display changes based on season, time and date
- Prepare and make various meals and dishes according to standardized recipes and guidelines
- Regularly monitor and rotate food items to ensure freshness and quality
- Clean and sanitize food preparation areas, cooking equipment, and utensils regularly to maintain a clean and safe working environment
- Assist with customer’s questions and help as needed
- Regularly monitor the parking lot for loose grocery carts and return them to the appropriate bays
- Assist customers with general questions and help them by loading their groceries to their vehicle as needed
- Provide assistance to the cashier by bagging the customers shopping items
- Maintain all areas clean leaning duties collect and remove trash and recyclables sweep, mop, and vacuum all area floors, restrooms and break areas, replenish supplies
- Perform other operational support duties and tasks including special cleaning duties as assigned
- Work closely with all employees to provide every customer with a satisfied and safe shopping experience
- Place wet floor signs or caution signs in visible areas to alert customers and colleagues of potential hazards
- Take immediate action to clear and clean up water spills to prevent slip and fall hazards
- Maintain accurate records of houseware inventory within the store
- Assist in the ordering process for houseware items
- Assist customer issues and complaints, and ensure customers are satisfied with their shopping experience
- Provide exceptional customer service by assisting customers with inquiries
- Conduct face-to-face sales interactions with customers, effectively demonstrating the features and benefits of houseware products
- Perform all cash register functions such as greeting customers, scanning and ringing up items correctly, processing payments, and issuing receipts
- Maintain proficiency with the item code and PLUs
- Handle all cash, credit, and debit card transactions with accuracy
- Perform all opening, shift changing and closing duties while keeping the area clean and organized
- Assist with bagging items and customer inquiries as needed
- Provide excellent customer service by greeting them and assisting with products and services
- Assist with sorting paperwork such as invoices, sales orders, item data, etc.
- Assist customer issues and complaints, and ensure customers are satisfied with their shopping experience
- Follow company policies and procedures on refunds, redeeming smart card points rewards as well as overall cash handling
- Perform other customer service related duties and tasks as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
OysterLink simplifies hospitality hiring.
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