Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.25 - $22.75
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Comprehensive benefits package
Paid holidays
vacation
Sick Time
Medical insurance
Dental Insurance
Vision Insurance
401(k) savings plan
Professional Development
growth opportunities
sign on bonus
Employee Referral Program
Job Description
Airport Center Parking is a premier parking facility dedicated to simplifying, streamlining, and enhancing the travel experience for its customers. Renowned for its reliability, respectfulness, progressiveness, intuition, and connectivity, the company stands apart by offering more than just a place to park a vehicle. It provides a comprehensive parking experience designed to allow travelers to focus on their journeys without the hassle of parking concerns. By consistently delivering unparalleled customer service and innovating travel solutions, Airport Center Parking maintains its reputation as a trusted leader in the travel industry. The company invests in its employees through comprehensive training programs, professional... Show More
Job Requirements
- HS diploma or five years of shuttle driving experience
- must be at least 21 years of age
- ability to read, analyze and interpret federal, state and local transportation regulations
- ability to read and speak English sufficiently
- ability to add, subtract, divide and multiply
- ability to write statements and reports
- knowledge of shuttle bus functions including ADA lifts and wheelchair securement
- customer service experience including proper greeting and etiquette with ADA passengers
- physical ability to pass a medical examination
- possession of appropriate license and endorsements
- clean driving record
- excellent verbal communication skills
- willingness to work nights and weekends
- ability to work in a team environment
Job Qualifications
- HS diploma or five years of shuttle driving experience
- must be at least 21 years of age
- ability to read, analyze, and interpret federal, state, and local transportation regulations, reports and procedures
- ability to read and speak the English language sufficiently
- ability to add, subtract, divide and multiply
- ability to write statements/reports
- knowledge of all working functions of a shuttle bus, ADA lifts, wheelchair securement, GPS, video/audio camera, proper stowage, and securement of luggage
- proper greeting of customers, proper etiquette with ADA passengers, proper handling of upset customers, promoting company APP, benefits, and programs
- physical ability to pass a required physical examination
- possession of appropriate license, endorsements and/or medical certification to operate a shuttle bus
- excellent verbal communication skills
- ability to work in a team environment
Job Duties
- Report to work on time and in uniform
- conduct shuttle pre-trip inspection, properly complete the pre-trip inspection form, report deficiencies, log passenger counts and accurately complete all reports/form
- greet each customer with a smile, provide pleasant customer service, offer assistance with luggage and be available to customer for customer service-related questions and issues
- demonstrate knowledge of the facility and airport terminals
- cooperate with all team members to provide the best possible service
- must be able to answer inquiries about all rates services and promotions
- utilize etiquette and professionalism during interactions with customer and in the work-place
- assist in the loading and unloading of customer luggage
- knowledge of airport roads and terminal locations to allow for expeditious drop-off and pick-up
- implementation and recognition of defensive/safe driving techniques
- assisting ADA passengers
- communicate effectively with other drivers and dispatchers/supervisors to ensure effective fleet operations
- compliance with federal, state and local agency regulations in regard to the transport of passengers to/from the airport
- maintain clean and orderly shuttle bus
- report any operational issues with customers, airport conditions, road & traffic problems
- ability and willingness to perform the following job functions- valet, bus washing and facility cleanliness
- provide customer satisfaction
- comply with company rules, policies and standard operating procedures/company's handbook
- maintain communication with the supervisor on duty
- report all incidents/accidents to the supervisor on duty
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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