Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Comprehensive benefits package
Company training
Paid holidays
vacation
Sick Time
Medical insurance
Dental Insurance
Vision Insurance
401(k) savings plan
Professional Development
growth opportunities
$1000 sign-on bonus
$500 Employee Referral Program
Job Description
Airport Center Parking is a distinguished company dedicated to simplifying, streamlining, and enhancing the travel experience of passengers by offering convenient and reliable airport parking services. Known for its reliability, respectfulness, progressive approach, and intuitive service, Airport Center Parking goes beyond just providing parking facilities; it delivers a comprehensive parking experience focused on customer satisfaction and convenience. The company prides itself on offering superior customer service and creating meaningful opportunities for employees to contribute to the travel industry. This reputable organization values professionalism, safety, and customer-first attitudes among its team members, striving to make every traveler's journey as smooth and... Show More
Job Requirements
- High school diploma or equivalent
- Must be at least 21 years of age
- Valid license to operate a shuttle bus
- Clean driving record
- Willingness to work nights and weekends
- Ability to pass physical exam
- Ability to lift up to 50 pounds
- Average reading, math and writing skills
- Knowledge of shuttle bus technical functions
- Customer service skills
- Ability to work in a team environment
- Compliance with federal, state and local regulations
- Excellent verbal communication skills
Job Qualifications
- High school diploma or equivalent
- Five years of shuttle driving experience is preferred
- Must be at least 21 years of age
- Ability to read, analyze, and interpret federal, state, and local transportation regulations as well as reports and procedures
- Proficient in reading and speaking English
- Ability to add, subtract, divide and multiply
- Ability to write statements and reports
- Knowledge of shuttle bus functions including ADA lifts, wheelchair securement, GPS and video/audio systems
- Customer service experience including proper greeting, ADA passenger etiquette, and handling upset customers
- Ability to work in a team environment
- Possession of the appropriate license, endorsements and/or medical certification to operate a shuttle bus
- Excellent verbal communication skills
Job Duties
- Report to work on time and in uniform
- Conduct shuttle pre-trip inspection, properly complete the pre-trip inspection form, report deficiencies, log passenger counts and accurately complete all reports/forms
- Greet each customer with a smile, provide pleasant customer service, offer assistance with luggage and be available to customer for customer service-related questions and issues
- Demonstrate knowledge of the facility and airport terminals
- Cooperate with all team members to provide the best possible service
- Must be able to answer inquiries about all rates, services and promotions
- Utilize etiquette and professionalism during interactions with customer and in the workplace
- Assist in the loading and unloading of customer luggage
- Knowledge of airport roads and terminal locations to allow for expeditious drop-off and pick-up
- Implementation and recognition of defensive/safe driving techniques
- Assisting ADA passengers
- Communicate effectively with other drivers and dispatchers/supervisors to ensure effective fleet operations
- Compliance with federal, state and local agency regulations in regard to the transport of passengers to/from the airport
- Maintain clean and orderly shuttle bus
- Report any operational issues with customers, airport conditions, road & traffic problems
- Ability and willingness to perform the following job functions– valet, bus washing and facility cleanliness
- Provide customer satisfaction
- Comply with company rules, policies and standard operating procedures/company's handbook
- Maintain communication with the supervisor on duty
- Report all incidents/accidents to the supervisor on duty
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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