Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $59,591.00 - $80,623.00
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan
Company paid life insurance
Tuition Reimbursement
Employee assistance program
Training opportunities
Referral Bonus Program
Job Description
HMSHost is a leading global company specializing in food and beverage services primarily within travel venues such as airports, highways, and commuter hubs. With a rich history of delivering quality dining experiences and customer service excellence, HMSHost operates numerous well-known food and beverage brands across various locations. The company is committed to innovation, operational excellence, and creating vibrant workplace cultures. At HMSHost, employees experience a supportive and dynamic environment with strong opportunities for career growth and professional development. The company emphasizes inclusivity, diversity, and safety, ensuring that all team members work in environments that respect and value their contributions. Recognized... Show More
Job Requirements
- Ability to work shifts during various operating days and hours each week
- during opening, busy day parts, and closing to monitor associate work activities
- knowledge of applicable federal, state, and local sanitary, safety, and health standards
- compliance with HACCP standards
- availability for varied and rotating schedule including some opening and closing shifts
- ability to speak and comprehend instructions in English
- physical and mental capability to perform required duties
- legal authorization to work in the designated country
Job Qualifications
- Minimum of 6 years food and beverage, cash handling, and customer service experience
- minimum of 4 years supervisory or lead experience in a casual dine restaurant or production kitchen
- ability to speak, read and comprehend instructions, short correspondence, and policy documents
- ability to converse comfortably with customers
- strong leadership and interpersonal skills
- knowledge of financial and operational data analysis
- understanding of safety, health, and sanitary standards
- excellent organizational and problem-solving skills
Job Duties
- Completes opening, daily and closing procedures/checklists in accordance with company policies/procedures
- assists the GM/F&B Multi Unit Manager I in supervising day-to-day activities of associates
- interviews job candidates and makes hiring, termination, advancement, promotion or other status decisions
- promotes HMSHost as an employer of choice within the local community
- reads and understands financial and operational data and reports to monitor progress towards unit goals and assigns associates accordingly
- manages day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale
- ensures company and branch diversity and inclusion philosophy is executed
- resolves customer and associate questions and problems, referring complex issues to senior leaders
- ensures compliance with all company adult beverage policies and procedures
- assigns work tasks, prepares schedules, and ensures all shifts are covered
- ensures associates take mandated rest breaks and meal periods
- ensures display areas are clean, stocked and visually appealing
- ensures all equipment is in good working order
- operates cash register and voids transactions as needed while following cash handling policies
- monitors compliance with wellness and safety procedures and reports safety concerns
- understands and performs health and safety activities as specified in the Manager's Guide
- places orders for units, receives goods, and processes invoices
- maintains up-to-date contact information for all associates working in the restaurant
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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