Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Flexible
Weekend Shifts
Benefits
401(k) savings plan
401(k) matching
paid leave
Flexible Schedule
Employee Discounts
Training and Development
team environment
Job Description
OVG stands as a premier provider of world-class sports and entertainment experiences, recognized for its commitment to delivering unforgettable moments to guests across various venues. As a leading entertainment management company, OVG oversees multiple arenas and theaters that host a diverse array of events, ranging from concerts and sports games to theatrical productions. With a customer-centric approach, OVG consistently focuses on elevating guest satisfaction, ensuring that every visitor enjoys a safe, engaging, and memorable experience.
This particular role is a part-time position within the Guest Services Team at one of OVG's theaters, specializing in providing top-notch assistance and supp... Show More
This particular role is a part-time position within the Guest Services Team at one of OVG's theaters, specializing in providing top-notch assistance and supp... Show More
Job Requirements
- High school diploma or equivalent
- Ability to stand for extended periods
- Excellent communication and interpersonal skills
- Must be 18 years or older
- Ability to work flexible hours including nights and weekends
- Ability to handle difficult situations with a positive attitude
- Must pass background check
Job Qualifications
- Experience in a hospitality or entertainment environment is preferred
- You must love working with and helping people
- Ability to stand for long periods of time
- You must be able to maintain a positive attitude while handling difficult situations
- Flexible schedule with weekend availability
Job Duties
- Prepare assigned section for guests, this could include wiping down seats, looking for potential hazards, reporting any issues to a supervisor
- Welcome fans with a great smile and helpful attitude when doors open
- Scan event tickets ensuring that the proper ticket is being used to gain entry
- Assist fans in locating their ticketed seats
- Be alert and proactive to potential hazards and report incidents when they occur
- Monitor assigned area for issues and opportunities to make lasting memories for fans
- Respond to all guest concerns and complaints promptly and in a professional manner
- Assist guests in ADA accessible seating sections
- Enforce all building policies and procedures to ensure a safe environment for all guests
- Manage the foot traffic flow of large crowds
- Check identification of guests to verify age requirements for purchase of alcohol
- Be knowledgeable about arena emergency evacuation plan in order to safely assist guests during emergencies
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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