AEG logo

AEG

Guest Services Usher

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Hourly
Rate:
Range $16.00 - $18.00
clock

Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
diamond

Benefits

Paid Time Off
Health Insurance
Dental Insurance

Job Description

About ASM Global: ASM Global is a premier venue management and services company specializing in managing numerous entertainment and event venues worldwide. Known for delivering exceptional event experiences, ASM Global serves a diverse range of clients and events including concerts, sports, conventions, and private gatherings. As an industry leader, ASM Global emphasizes customer service, operational excellence, and innovative solutions to create memorable occasions for patrons and performers alike. With a vast network of venues and a commitment to safety and inclusion, ASM Global fosters a dynamic team environment encouraging growth and professionalism among its staff.\n\nThe Role - Guest Services Usher:... Show More

Job Requirements

  • high school diploma or GED preferred
  • one-year prior experience in a customer service position preferred
  • must be able to communicate clearly, have a friendly disposition and a smile
  • candidates must be able to stay calm in the stressful and fast-paced environment of an arena
  • experience in handling conflict in a friendly and effective manner is preferred

Job Qualifications

  • high school diploma or GED preferred
  • one-year prior experience in a customer service position preferred
  • must be able to communicate clearly, have a friendly disposition and a smile
  • candidates must be able to stay calm in the stressful and fast-paced environment of an arena
  • experience in handling conflict in a friendly and effective manner is preferred

Job Duties

  • assist patrons with seating or other information as needed
  • maintain position on post, viewing area of responsibility
  • oversee assigned area for spills or situations requiring staff attention
  • receive and act on complaints from patrons according to established policies and procedures
  • perform all other duties as assigned
  • perform other related duties as assigned by manager or supervisor

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

You may be also interested in: