Job Overview
Employment Type
Temporary
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $18.00
Work Schedule
Standard Hours
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Equal opportunity employer
+ inclusion programs
+ career development
Job Description
ASM Global is a leading company in venue management, providing premium event services for arenas, stadiums, theaters, and convention centers worldwide. Known for managing iconic event venues, ASM Global creates memorable experiences for patrons and clients by ensuring the highest standards of service and operational excellence. The company values diversity, inclusion, and equal opportunity, actively encouraging Women, Minorities, Individuals with Disabilities, and Protected Veterans to join their workforce. They operate as a VEVRAA Federal Contractor and maintain a reputation for commitment to affirmative action and workforce equality.
The Guest Services Usher role within the Event Services department at ... Show More
The Guest Services Usher role within the Event Services department at ... Show More
Job Requirements
- Ability to navigate a variety of floor surfaces and areas, including continuous standing and walking, including up and down stairs
- Ability to verbally communicate in a clear manner with guests, teammates, and building staff
- Ability to work in a variety of environments, including but not limited to heights, elevators, darkened theatre, around crowds, loud noise, and flashing lights
- Must be able to stay calm in the stressful and fast-paced environment of an arena
- Must be able to communicate clearly, have a friendly disposition, and a smile
Job Qualifications
- High school diploma or GED preferred
- One-year prior experience in a customer service position preferred
- Ability to communicate clearly and maintain a friendly disposition
- Experience in handling conflict in a friendly and effective manner preferred
Job Duties
- Assist patrons with seating or other information as needed
- Maintain position on post, viewing area of responsibility
- Oversee assigned area for spills or situations requiring staff attention
- Receive and act on complaints from patrons according to established policies and procedures
- Perform all other duties as assigned
- Carry out related duties as assigned by Manager/Supervisor
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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