Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $18.00
Work Schedule
Standard Hours
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Flexible Schedule
Employee Discounts
Retirement Plan
Training and Development
Job Description
ASM Global is a leading venue management and services company that operates some of the world's most prestigious entertainment, sports, and convention facilities. With a commitment to providing outstanding guest experiences, ASM Global leverages its extensive industry expertise to deliver seamless event operations and customer service across a wide variety of settings. The company prides itself on fostering a dynamic and inclusive work environment where employees are empowered to contribute to successful events and memorable moments for all patrons.
The Guest Services Usher position at ASM Global is a vital role within the Event Services department. This non-exempt role rep... Show More
The Guest Services Usher position at ASM Global is a vital role within the Event Services department. This non-exempt role rep... Show More
Job Requirements
- Ability to navigate a variety of floor surfaces and areas, including continuous standing and walking, including up and down stairs
- Ability to verbally communicate in a clear manner with guests, teammates, and building staff
- Ability to work in a variety of environments, including but not limited to heights, elevators, darkened theatre, around crowds, loud noise, and flashing lights
- Ability to maintain continuous standing and walking, including up and down stairs
Job Qualifications
- High school diploma or GED preferred
- One-year prior experience in a customer service position preferred
- Ability to communicate clearly and maintain a friendly disposition
- Experience in handling conflict in a friendly and effective manner preferred
- Ability to stay calm in stressful and fast-paced environments
Job Duties
- Assist patrons with seating or other information as needed
- Maintain position on post, viewing area of responsibility
- Oversee assigned area for spills or situations requiring staff attention
- Receive and act on complaints from patrons according to established policies and procedures
- Perform all other duties as assigned
- Perform other related duties as assigned by manager or supervisor
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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