Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $24.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
wellness programs
Job Description
Omni Fort Lauderdale is an exciting new hotel set to open in Fall 2025, marking a significant addition to the vibrant hospitality landscape of South Florida. Spanning an impressive 120,000 square feet of event space, this luxury hotel aims to become an iconic landmark, renowned for offering unforgettable views of the Atlantic Ocean and a wide range of superior amenities. Situated in an unbeatable location, Omni Fort Lauderdale is directly connected to the Broward County Convention Center, conveniently adjacent to Port Everglades cruise terminal, and less than two miles from Fort Lauderdale Airport. This combination of elegance, prime location, and... Show More
Job Requirements
- Minimum of high school diploma or equivalent
- At least 1 year of experience in front office or guest service roles
- Knowledge of hotel Concierge and Bellman operations
- Strong communication skills in English
- Ability to multitask and prioritize
- Leadership experience preferred
- Ability to train and mentor staff
- Flexibility to work weekends, holidays, and various shifts
- Physical capability to perform lifting and standing tasks
Job Qualifications
- Minimum of 1 year of front office or guest service experience
- Strong understanding of Concierge and Bellman procedures and service standards
- Excellent verbal and written communication skills in English
- Ability to work cohesively with co-workers
- Strong organizational and problem-solving skills
- Proficiency with computers
- Proven leadership and coaching abilities
- Flexibility to work varied shifts including weekends and holidays
- Physical ability to perform job duties including lifting up to 50 pounds
Job Duties
- Oversee the daily operations of Concierge, Bellman, and Loyalty teams
- Ensure smooth arrival and departure procedures
- Serve as main liaison between guests and hotel
- Train and mentor new associates
- Manage Concierge and Bellman shifts when needed
- Handle guest inquiries, requests, and concerns promptly and professionally
- Maintain high standards of guest service and confidentiality
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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